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5 Employee Experience Mistakes Companies Will Make This Year

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5 Employee Experience Mistakes Companies Will Make This Year

Lagging In HR AI And Automation

There are lots of great ways companies can use AI within HR to drive improvements in EX. Did you know, for example, that 54% of respondents to one survey said they had given up on applying for a job they wanted due to poor communication from the employer?

Other opportunities include providing personalized onboarding, reducing administrative work by automating repetitive tasks, engagement tracking and improving many aspects of performance management.

Over-Automating Employee Experience

On the other hand, AI still presents a huge number of challenges, particularly when it’s mixed with humans! And while many companies will make the error of under-investing, just as many will, unfortunately, end up using it in ways that are potentially damaging.

Failing To Offer Personal Development Opportunities

This is critical for both retaining existing employees and attracting new talent. Technology is quickly reshaping industries, but workforces need trained and skilled employees to take advantage of this. Offering career progression planning, upskilling and retraining aimed at empowering them to use technology helps people feel they are investing in their own futures by sticking with a business.

Failing To Measure EX ROI

Investing in EX initiatives without a clear plan or milestones in place for measuring success risks wasting money without delivering tangible benefits.

Neglecting Employee Mental Health And Wellness

Workplace stress and burnout are at an all-time high. In fact, the World Health Organization reports that the US economy loses $1 trillion every year thanks to lost productivity caused by depression and anxiety.

Final Thoughts

Employees are a company’s most important resource, and neglecting EX in 2025 means they will quickly start looking elsewhere. This can be a disaster when business success is more dependent than ever on attracting and retaining the right people!

Conclusion

The message I want to get across is that every business should take a strategic approach to EX, taking care to understand how success or failure will impact goals and overall performance. Invest in staff through training, professional development and wellbeing initiatives, and they will pay you back with loyalty, growth and business success!

FAQs

  • What is employee experience (EX)?
    • EX is the sum of all experiences an employee has in a company, including their interactions with colleagues, supervisors, and the organization itself.
  • Why is EX important?
    • EX is important because it can directly impact employee productivity, retention, and overall job satisfaction.
  • What are some common pitfalls companies make when it comes to EX?
    • Some common pitfalls include lagging in HR AI and automation, over-automating employee experience, failing to offer personal development opportunities, failing to measure EX ROI, and neglecting employee mental health and wellness.
  • How can companies improve EX?
    • Companies can improve EX by providing personalized onboarding, reducing administrative work, offering career progression planning, and prioritizing employee mental health and wellness.

Innovation and Technology

DEIA Education Platforms: A Guide to Inclusive Professional Development

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DEIA Education Platforms: A Guide to Inclusive Professional Development

Software and platforms for DEIA (Diversity, Equity, Inclusion, and Accessibility) are revolutionizing the way we approach professional development. In this guide, we’ll explore the world of DEIA education platforms, providing you with the tools and knowledge to create a more inclusive and equitable work environment. From interactive modules to immersive training sessions, these platforms are changing the game for organizations seeking to foster a culture of belonging.

What are DEIA Education Platforms?

DEIA education platforms are online tools designed to provide training, resources, and support for individuals and organizations seeking to promote diversity, equity, inclusion, and accessibility. These platforms offer a range of features, including interactive modules, video lessons, and discussion forums, to help users develop the skills and knowledge needed to create a more inclusive work environment. With the rise of remote work and digital communication, DEIA education platforms have become an essential tool for organizations seeking to promote diversity and inclusion.

Key Features of DEIA Education Platforms

DEIA education platforms typically offer a range of features, including interactive modules, video lessons, and discussion forums. These features allow users to engage with the material, ask questions, and share their experiences, creating a sense of community and camaraderie. Some platforms also offer personalized learning paths, allowing users to tailor their learning experience to their individual needs and goals. Additionally, many platforms provide tracking and analytics tools, enabling organizations to monitor progress and identify areas for improvement.

Benefits of DEIA Education Platforms

The benefits of DEIA education platforms are numerous and well-documented. By providing training and resources on diversity, equity, inclusion, and accessibility, these platforms can help organizations create a more inclusive and equitable work environment. This, in turn, can lead to increased employee satisfaction, improved retention, and enhanced productivity. DEIA education platforms can also help organizations to better serve their customers, providing them with the knowledge and skills needed to meet the diverse needs of their client base.

Improved Employee Satisfaction

DEIA education platforms can help to improve employee satisfaction by providing training and resources on diversity, equity, inclusion, and accessibility. By creating a more inclusive and equitable work environment, organizations can enhance employee well-being, leading to increased job satisfaction and reduced turnover. Additionally, DEIA education platforms can help to promote a sense of belonging, enabling employees to feel valued and respected.

Enhanced Customer Service

DEIA education platforms can also help organizations to better serve their customers, providing them with the knowledge and skills needed to meet the diverse needs of their client base. By understanding the needs and experiences of diverse customers, organizations can tailor their services to meet those needs, leading to increased customer satisfaction and loyalty. Additionally, DEIA education platforms can help organizations to avoid cultural faux pas and other mistakes that can damage customer relationships.

Types of DEIA Education Platforms

There are several types of DEIA education platforms available, each with its own unique features and benefits. Some platforms are designed specifically for employees, providing training and resources on diversity, equity, inclusion, and accessibility. Others are designed for leaders and managers, providing them with the knowledge and skills needed to create a more inclusive and equitable work environment. Additionally, some platforms are designed for organizations as a whole, providing a comprehensive approach to DEIA education and training.

Employee-Focused Platforms

Employee-focused platforms are designed to provide training and resources on diversity, equity, inclusion, and accessibility. These platforms typically offer interactive modules, video lessons, and discussion forums, allowing employees to engage with the material and share their experiences. Employee-focused platforms can help to create a sense of community and camaraderie, enabling employees to feel valued and respected.

Leader-Focused Platforms

Leader-focused platforms are designed to provide leaders and managers with the knowledge and skills needed to create a more inclusive and equitable work environment. These platforms typically offer training and resources on topics such as unconscious bias, microaggressions, and cultural competence. Leader-focused platforms can help leaders to understand the needs and experiences of diverse employees, enabling them to create a more inclusive and equitable work environment.

Best Practices for Implementing DEIA Education Platforms

Implementing a DEIA education platform requires careful planning and consideration. Organizations should start by assessing their current DEIA needs and goals, identifying areas for improvement and opportunities for growth. They should also consider the needs and experiences of their employees, providing training and resources that are relevant and engaging. Additionally, organizations should establish clear goals and metrics for success, tracking progress and identifying areas for improvement.

Assessing DEIA Needs and Goals

Assessing DEIA needs and goals is a critical step in implementing a DEIA education platform. Organizations should start by conducting a thorough assessment of their current DEIA landscape, identifying areas for improvement and opportunities for growth. This can involve surveys, focus groups, and other forms of feedback, providing a comprehensive understanding of the organization’s DEIA needs and goals.

Providing Relevant and Engaging Training

Providing relevant and engaging training is essential for the success of a DEIA education platform. Organizations should consider the needs and experiences of their employees, providing training and resources that are tailored to their individual needs and goals. This can involve interactive modules, video lessons, and discussion forums, enabling employees to engage with the material and share their experiences.

Conclusion

DEIA education platforms are a powerful tool for creating a more inclusive and equitable work environment. By providing training and resources on diversity, equity, inclusion, and accessibility, these platforms can help organizations to promote a culture of belonging and respect. Whether you’re an employee, leader, or organization as a whole, there’s a DEIA education platform out there to meet your needs. By following best practices and considering the unique needs and experiences of your organization, you can create a more inclusive and equitable work environment that benefits everyone.

Frequently Asked Questions

What is a DEIA education platform?

A DEIA education platform is an online tool designed to provide training, resources, and support for individuals and organizations seeking to promote diversity, equity, inclusion, and accessibility.

What are the benefits of DEIA education platforms?

The benefits of DEIA education platforms include improved employee satisfaction, enhanced customer service, and increased productivity. By creating a more inclusive and equitable work environment, organizations can promote a culture of belonging and respect.

How do I implement a DEIA education platform?

Implementing a DEIA education platform requires careful planning and consideration. Organizations should start by assessing their current DEIA needs and goals, identifying areas for improvement and opportunities for growth. They should also consider the needs and experiences of their employees, providing training and resources that are relevant and engaging.

What types of DEIA education platforms are available?

There are several types of DEIA education platforms available, each with its own unique features and benefits. These include employee-focused platforms, leader-focused platforms, and organization-wide platforms. By considering the unique needs and experiences of your organization, you can choose a platform that meets your needs and goals.

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Innovation and Technology

Breach Readiness for Business Continuity

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Breach Readiness for Business Continuity

Introduction to Breach Readiness

Cybersecurity strategy has undergone a fundamental shift—from aspiring to build impenetrable defenses to accepting that breaches are inevitable. In today’s environment, the defining question is no longer if you’ll be breached, but when—and whether your business can keep running when it happens.

Rethinking the Security Mandate

The traditional security model—fortify the perimeter, stop the intrusion—no longer holds. Perimeters have dissolved with the rise of cloud adoption, remote work, and interconnected systems. Attackers no longer need to “break in” when they can just log in with stolen credentials.

Breach readiness reflects a new security mandate: contain threats swiftly, prevent their spread, and sustain critical operations even during an active attack. It’s about designing security not just to protect the business, but to preserve the business when protection fails.

As Sunil Muralidhar, VP of marketing and partnerships at ColorTokens put it on a recent episode of the TechSpective Podcast, “The goal of a business at the end of the day is to make money… Now cybersecurity, the role of the CISO, for example, is to align with that goal—what do you need to do as a cybersecurity function to ensure business continues despite a breach.”

Containment Is the New Perimeter

Once attackers gain access, they typically aim for lateral movement—hopping from system to system, performing reconnaissance, escalating privileges, and seeking out high-value assets. The longer they go undetected, the greater the damage.

Breach readiness prioritizes limiting the blast radius. The objective isn’t to eliminate every threat, but to prevent one compromised user or device from becoming a launchpad for widespread damage. That requires designing internal controls with the assumption that compromise is already underway.

This shift in mindset parallels other domains. Submarines are divided into sealed compartments because flooding is expected, not unthinkable. Hospitals protect critical systems like EMRs or imaging equipment over endpoints with lower operational impact. The same logic must now be applied to digital infrastructure.

Zero Trust and the Business Continuity Equation

Zero trust has reemerged as a foundational approach to enabling breach readiness, especially as digital environments grow more fragmented and complex. But zero trust isn’t a product or single action—it’s a strategy built on the assumption of compromise.

Muralidhar explained, “Breach readiness basically means continuing your digital operations… in an adverse environment. And in order to do that, the cyber leader needs to have visibility, understand the business, and know which applications and systems matter most.”

That means shifting from blanket security policies to risk-based prioritization. In sectors like healthcare, for instance, securing Epic or Cerner servers may matter more for continuity than a nurse’s workstation. In manufacturing, keeping OT systems online may take precedence over administrative tools.

This kind of risk-informed approach is essential for maintaining operations while under attack.

Cyber Resilience: A Strategic Differentiator

Breach readiness is a strategic differentiator for companies today. It supports brand trust, regulatory compliance, and operational uptime. More importantly, it enables organizations to absorb shocks without catastrophic failure.

Cyber resilience and breach readiness are increasingly linked in boardroom discussions. Gartner predicts that by 2026, 70% of CEOs will mandate a culture of organizational resilience to survive coinciding threats from cyberattacks, severe weather, and geopolitical unrest.

Forward-thinking CISOs are already aligning with that vision—translating risk into business terms, prioritizing continuity, and advocating for architectural investments that ensure the enterprise can take a hit and keep running.

The Breach-Ready Future

The question isn’t whether attackers will target your business—it’s how far they’ll get and how fast you can shut them down. Breach readiness is about controlling the clock and the blast radius.

It’s a commitment to designing systems, policies, and controls that assume compromise—yet protect operations, data, and customers even under pressure.

That’s not defeatist thinking. It’s reality-based resilience. And in today’s high-stakes cyber environment, it’s the only strategy that guarantees the business survives to fight another day.

Conclusion

In conclusion, breach readiness is a critical component of any organization’s cybersecurity strategy. By acknowledging that breaches are inevitable and taking proactive steps to contain and mitigate them, businesses can minimize the impact of an attack and ensure continuity of operations. This requires a shift in mindset, from focusing solely on prevention to prioritizing resilience and breach readiness.

FAQs

  • Q: What is breach readiness?
    • A: Breach readiness refers to the proactive discipline of preparing for compromise without letting it compromise continuity. It involves designing security measures to contain threats swiftly, prevent their spread, and sustain critical operations even during an active attack.
  • Q: Why is the traditional security model no longer effective?
    • A: The traditional security model is no longer effective because perimeters have dissolved with the rise of cloud adoption, remote work, and interconnected systems, making it easier for attackers to gain access without needing to "break in."
  • Q: What is the role of zero trust in breach readiness?
    • A: Zero trust is a foundational approach to enabling breach readiness, built on the assumption of compromise. It involves shifting from blanket security policies to risk-based prioritization, understanding which applications and systems matter most to the business.
  • Q: How does breach readiness support business continuity?
    • A: Breach readiness supports business continuity by prioritizing the protection of critical operations and data, ensuring that the business can continue to function even during an active attack. This is achieved through risk-informed approaches, such as securing high-value assets and systems that are crucial for operational continuity.
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Innovation and Technology

Innovating for Impact: How Social Enterprises are Leveraging Tech for Good

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Innovating for Impact: How Social Enterprises are Leveraging Tech for Good

Technology for social change is revolutionizing the way we address global challenges, and social enterprises are at the forefront of this movement. By harnessing the power of technology, these organizations are creating innovative solutions to some of the world’s most pressing problems. From healthcare and education to environmental sustainability and economic development, social enterprises are leveraging tech to drive positive impact and improve lives.

The Rise of Social Enterprises

Social enterprises are businesses that prioritize social and environmental impact alongside financial returns. These organizations are driven by a mission to create positive change and address specific social or environmental challenges. With the rise of social entrepreneurship, we are seeing a new generation of leaders who are using business as a force for good. They are leveraging technology to scale their impact, reach new audiences, and create sustainable solutions to complex problems.

Key Characteristics of Social Enterprises

Social enterprises are characterized by their commitment to social and environmental impact, innovative approaches to problem-solving, and sustainable business models. They often use technology to amplify their impact, whether through digital platforms, mobile apps, or data analytics. By leveraging technology, social enterprises can reach more people, reduce costs, and improve the effectiveness of their programs.

The Role of Technology in Social Impact

Technology is a key enabler of social impact, providing social enterprises with the tools and platforms they need to scale their work and reach new audiences. From mobile health apps to online education platforms, technology is being used to address some of the world’s most pressing challenges. Social enterprises are leveraging technology to collect data, analyze trends, and develop targeted solutions to specific social and environmental problems.

Examples of Tech for Social Good

There are many examples of social enterprises using technology to drive social impact. For instance, mobile health apps are being used to diagnose and treat diseases in remote communities, while online platforms are providing access to education and job training for marginalized groups. Additionally, data analytics is being used to track climate change, identify areas of high conservation value, and develop targeted conservation strategies.

Impact of Social Enterprises on Society

Social enterprises are having a profound impact on society, from improving health and education outcomes to promoting environmental sustainability and economic development. By leveraging technology, these organizations are able to reach more people, reduce costs, and improve the effectiveness of their programs. Social enterprises are also creating new opportunities for employment, entrepreneurship, and social mobility, particularly in marginalized communities.

Measuring Social Impact

Measuring social impact is critical to understanding the effectiveness of social enterprises and identifying areas for improvement. Social enterprises use a range of metrics to measure their impact, from outcome-based metrics such as health outcomes or educational attainment, to process-based metrics such as website traffic or social media engagement. By tracking their impact, social enterprises can refine their strategies, optimize their programs, and scale their impact over time.

Challenges and Opportunities

While social enterprises are making a significant impact, they also face a range of challenges, from funding and scalability to regulation and talent acquisition. However, these challenges also present opportunities for innovation and growth, as social enterprises leverage technology to overcome obstacles and achieve their goals. By embracing digital technologies, social enterprises can reduce costs, improve efficiency, and increase their impact.

Future of Social Enterprises

The future of social enterprises is exciting and uncertain, as these organizations continue to innovate and evolve in response to changing social and environmental challenges. As technology continues to advance, we can expect to see even more innovative solutions to social and environmental problems, from artificial intelligence and blockchain to the Internet of Things and virtual reality. By leveraging these technologies, social enterprises will be able to drive even greater impact and create a more sustainable, equitable, and just world.

Conclusion

In conclusion, social enterprises are leveraging technology to drive social impact and improve lives. From healthcare and education to environmental sustainability and economic development, these organizations are creating innovative solutions to some of the world’s most pressing challenges. By harnessing the power of technology, social enterprises are able to scale their impact, reach new audiences, and create sustainable solutions to complex problems. As the social enterprise sector continues to grow and evolve, we can expect to see even more innovative solutions to social and environmental challenges, and a brighter future for all.

Frequently Asked Questions

What is a social enterprise?

A social enterprise is a business that prioritizes social and environmental impact alongside financial returns. These organizations are driven by a mission to create positive change and address specific social or environmental challenges.

How do social enterprises use technology?

Social enterprises use technology to amplify their impact, whether through digital platforms, mobile apps, or data analytics. By leveraging technology, social enterprises can reach more people, reduce costs, and improve the effectiveness of their programs.

What are some examples of social enterprises using technology for social good?

There are many examples of social enterprises using technology to drive social impact, from mobile health apps to online education platforms. Additionally, data analytics is being used to track climate change, identify areas of high conservation value, and develop targeted conservation strategies.

How can I get involved in the social enterprise sector?

There are many ways to get involved in the social enterprise sector, from volunteering or interning with a social enterprise to starting your own social enterprise. You can also support social enterprises by donating to their causes or purchasing their products and services.

What is the future of social enterprises?

The future of social enterprises is exciting and uncertain, as these organizations continue to innovate and evolve in response to changing social and environmental challenges. As technology continues to advance, we can expect to see even more innovative solutions to social and environmental problems, and a brighter future for all.

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