Innovation and Technology
Will AI Replace Your Job?

Introduction to AI Job Loss
Anthropic CEO Dario Amodei issued a warning last month that landed like a thunderclap in Silicon Valley and beyond. In what sounded almost like an apocalyptic future for workers around the globe, the 42-year billionaire predicted in a CNN interview with Anderson Cooper that within five years, AI could automate away up to 50% of all entry-level white-collar jobs.
It was a jarring prediction, even for an industry accustomed to provocative soundbites, especially coming from the head of the AI company behind Claude. The quote quickly ricocheted across news outlets, igniting headlines and debates about the economic future of billions. CNN, notably, cast the comments in a more skeptical light, asking whether dire forecasts about AI are becoming self-fulfilling. Others, like Axios, highlighted the fear among young professionals who are just beginning to understand how automation might shadow their careers.
The Reality of AI Automation
Experts across telecom, software and enterprise architecture suggest a more nuanced reality. Yes, AI is changing work — faster than ever before. But this isn’t just a story of job loss. It’s also about reinvention, overcorrection and the uniquely human skills machines still struggle to replicate.
An Unprecedented Pace Of Change
“Any industrial or technology revolution results in job loss. This has happened many times over,” said Andy Thurai, Field CTO at Cisco, in an interview. “What’s different this time is the speed. The AI hype cycle is moving much faster than anything we’ve seen before.”
Dima Gutzeit, founder and CEO of LeapXpert, echoed this sentiment. “We’re entering a high-speed workforce transformation,” he told me. “What’s different this time? The pace. Automation used to take decades — now it’s happening in quarters.”
Counting The Cost
Klarna made headlines in 2024 when it replaced 700 customer support agents with an AI chatbot. But it quietly brought back some of those roles in early 2025, realizing customers preferred human support to AI. Why? Because the bots weren’t flawless, as industry experts continue to warn.
Many companies are trimming senior teams and hoping AI-enhanced mid-level hires can close the gap. But just like in Klarna’s case, it’s not always working. “The results have been mixed so far,” said Thurai. “The pendulum always swings wide. Companies get seduced by cost savings and forget about institutional memory and strategic insight.”
The New Normal: A Hybrid Approach
Nowhere is this more evident than in telecom. Arnd Baranowski, founder and CEO of Oculeus, explained that while AI has become essential to fraud detection, it still needs human judgment.
“AI allows telecom providers to analyze massive volumes of traffic well beyond human capacity," Baranowski said. "But when fraudsters adopt unpredictable new methods, only humans can anticipate the shift. That requires imagination — and that’s something AI lacks.”
Between Alarm And Opportunity
Thurai believes many of the more dramatic claims from AI vendors serve a strategic purpose. “Obviously, the AI providers — Anthropic, OpenAI, consultants — have to say extreme things to gain attention and instill FOMO,” he said. “But there are people like IBM’s CEO with a more realistic picture of the future.”
Yes, AI will cause job losses. But it will also create roles — including data scientists, prompt engineers, AI governance experts — that didn’t exist five years ago.
So Will AI Take Your Job?
Maybe not. But the person who knows how to use it might. The big message from the experts is for global workers to move beyond the realm of FOMO into really understanding how to leverage AI tools for improved efficiency.
As Avanes put it: “AI isn’t here to optimize systems. It’s here to free people to focus on what matters. The question is whether we’ll let it.”
For Gutzeit, this an urgent call to reskill the global workforce. “The traditional career ladder is being cut off at the bottom. If we don’t reskill aggressively, we risk locking out an entire generation from meaningful career starts,” he said.
Conclusion
The impact of AI on the job market is a complex issue, and while there will be job losses, there will also be new opportunities and roles created. It is essential for workers to develop skills that complement AI and for organizations to adopt a hybrid approach that combines the benefits of AI with human judgment and expertise.
FAQs
Q: Will AI replace all jobs?
A: No, while AI will automate some jobs, it will also create new roles and opportunities.
Q: How can workers prepare for the changing job market?
A: Workers should focus on developing skills that complement AI, such as critical thinking, creativity, and problem-solving.
Q: What is the biggest challenge for organizations adopting AI?
A: The biggest challenge is finding the right balance between automation and human judgment, and ensuring that AI is used to augment human capabilities, not replace them.
Q: Will AI lead to significant job losses?
A: Yes, AI will lead to job losses, but it will also create new opportunities and roles, and it is essential for workers and organizations to adapt to the changing job market.
Innovation and Technology
Inclusive Tech for a Better Tomorrow: The Role of Software in Shaping a More Equitable Future

Software and platforms for Diversity, Equity, Inclusion, and Accessibility (DEIA) are revolutionizing the way we approach social and economic disparities. By harnessing the power of technology, we can create a more just and equitable society for all. In this article, we’ll explore the critical role of software in shaping a more inclusive future.
The Current State of Inequality
The world is facing numerous challenges, from racial and gender disparities to unequal access to education and economic opportunities. These inequalities have far-reaching consequences, including social unrest, economic stagnation, and a decline in overall well-being. It’s essential to address these issues and create a more equitable society.
The Impact of Inequality on Society
Inequality affects not only individuals but also entire communities and societies. It can lead to social and economic instability, decreased economic growth, and a decline in mental and physical health. Furthermore, inequality can perpetuate cycles of poverty, making it challenging for marginalized groups to break free from systemic barriers.
The Role of Technology in Perpetuating Inequality
Technology can both perpetuate and alleviate inequality. On one hand, it can exacerbate existing disparities by providing unequal access to resources, information, and opportunities. On the other hand, technology can be a powerful tool for promoting inclusivity and equality. By developing and implementing inclusive software and platforms, we can create a more level playing field and provide opportunities for marginalized groups to thrive.
The Power of Inclusive Tech
Inclusive tech refers to software and platforms designed to promote diversity, equity, inclusion, and accessibility. These technologies can help address social and economic disparities by providing equal access to resources, information, and opportunities. Inclusive tech can take many forms, including accessible websites, mobile apps, and online platforms.
Examples of Inclusive Tech
There are numerous examples of inclusive tech, including:
– Accessible websites and mobile apps that provide equal access to information and resources for people with disabilities.
– Online platforms that promote diversity and inclusion in the workplace, such as diversity and inclusion training programs.
– Software that helps address systemic barriers, such as bias detection tools and diversity metrics.
The Benefits of Inclusive Tech
Inclusive tech offers numerous benefits, including:
– Increased diversity and inclusion in the workplace and society.
– Improved accessibility and equal access to resources and opportunities.
– Enhanced social and economic mobility for marginalized groups.
– A more equitable and just society.
Challenges and Opportunities
While inclusive tech has the potential to create a more equitable society, there are challenges and opportunities that must be addressed. These include:
– Ensuring equal access to technology and digital literacy.
– Addressing bias and discrimination in AI and machine learning algorithms.
– Developing and implementing inclusive tech that meets the needs of diverse users.
Addressing Bias and Discrimination
Bias and discrimination in AI and machine learning algorithms can perpetuate existing disparities and create new ones. It’s essential to develop and implement algorithms that are transparent, fair, and unbiased. This can be achieved by:
– Using diverse and representative data sets.
– Implementing bias detection and mitigation tools.
– Developing algorithms that prioritize fairness and equity.
Developing Inclusive Tech
Developing inclusive tech requires a deep understanding of the needs and experiences of diverse users. This can be achieved by:
– Conducting user research and testing.
– Involving diverse stakeholders in the development process.
– Prioritizing accessibility and usability.
Case Studies and Success Stories
There are numerous case studies and success stories that demonstrate the impact of inclusive tech. These include:
– Companies that have implemented diversity and inclusion training programs, resulting in increased diversity and inclusion in the workplace.
– Organizations that have developed accessible websites and mobile apps, providing equal access to information and resources for people with disabilities.
– Software that has helped address systemic barriers, such as bias detection tools and diversity metrics.
Lessons Learned
These case studies and success stories offer valuable lessons learned, including:
– The importance of prioritizing diversity, equity, inclusion, and accessibility in tech development.
– The need for ongoing testing and evaluation to ensure that inclusive tech is effective and meets the needs of diverse users.
– The potential for inclusive tech to create a more equitable and just society.
Conclusion
In conclusion, software and platforms for DEIA have the potential to create a more equitable and just society. By harnessing the power of technology, we can address social and economic disparities and promote diversity, equity, inclusion, and accessibility. It’s essential to prioritize inclusive tech and develop software and platforms that meet the needs of diverse users. By doing so, we can create a brighter future for all.
Frequently Asked Questions
What is inclusive tech?
Inclusive tech refers to software and platforms designed to promote diversity, equity, inclusion, and accessibility.
How can inclusive tech address social and economic disparities?
Inclusive tech can address social and economic disparities by providing equal access to resources, information, and opportunities.
What are some examples of inclusive tech?
Examples of inclusive tech include accessible websites and mobile apps, online platforms that promote diversity and inclusion in the workplace, and software that helps address systemic barriers.
How can we ensure that inclusive tech is effective and meets the needs of diverse users?
We can ensure that inclusive tech is effective and meets the needs of diverse users by conducting user research and testing, involving diverse stakeholders in the development process, and prioritizing accessibility and usability.
What are some challenges and opportunities in developing and implementing inclusive tech?
Challenges and opportunities in developing and implementing inclusive tech include ensuring equal access to technology and digital literacy, addressing bias and discrimination in AI and machine learning algorithms, and developing and implementing inclusive tech that meets the needs of diverse users.
Innovation and Technology
The AI Enigma: How Machines are Raising Questions of Ethics and Morality

With AI and automation for impact, we are witnessing a significant transformation in various industries, from healthcare to finance. As machines become increasingly intelligent, they are raising complex questions about ethics and morality. In this article, we will delve into the world of artificial intelligence and explore the implications of creating machines that can think and act like humans.
Understanding Artificial Intelligence
Artificial intelligence refers to the development of computer systems that can perform tasks that typically require human intelligence, such as learning, problem-solving, and decision-making. These systems use algorithms and data to make predictions, classify objects, and generate insights. As AI technology advances, we are seeing its application in various domains, from virtual assistants to self-driving cars.
Types of Artificial Intelligence
There are several types of artificial intelligence, including narrow or weak AI, which is designed to perform a specific task, and general or strong AI, which is capable of performing any intellectual task that a human can. We are currently seeing the development of narrow AI, which is being used in applications such as language translation and image recognition.
Benefits of Artificial Intelligence
The benefits of artificial intelligence are numerous, from improving efficiency and productivity to enhancing customer experience and reducing costs. AI-powered systems can analyze vast amounts of data, identify patterns, and make predictions, which can help businesses make informed decisions. Additionally, AI can help automate repetitive tasks, freeing up humans to focus on more creative and strategic work.
The Ethics of Artificial Intelligence
As AI becomes more pervasive, we are facing complex ethical questions about its development and deployment. One of the key concerns is bias in AI systems, which can perpetuate existing social inequalities. For instance, if an AI system is trained on biased data, it may discriminate against certain groups of people.
Addressing Bias in AI Systems
To address bias in AI systems, developers must ensure that the data used to train these systems is diverse and representative of different populations. Additionally, AI systems must be designed with transparency and accountability in mind, so that users can understand how decisions are being made.
Job Displacement and the Future of Work
Another ethical concern is job displacement, as AI-powered systems automate tasks that were previously performed by humans. While AI may create new job opportunities, it may also exacerbate income inequality and social unrest. To mitigate this risk, governments and businesses must invest in education and retraining programs that prepare workers for an AI-driven economy.
Morality and Artificial Intelligence
As AI systems become more autonomous, we are facing questions about their moral status and accountability. For instance, if an AI system causes harm to a human, who is responsible? The developer, the user, or the system itself?
The Trolley Problem
The Trolley Problem is a classic thought experiment that raises questions about morality and AI. Imagine a self-driving car that is heading towards a group of pedestrians, but can be redirected to kill only one person. What should the car do? This dilemma highlights the challenges of programming AI systems to make moral decisions.
Value Alignment
To address the moral implications of AI, researchers are working on value alignment, which involves designing AI systems that align with human values and principles. This requires a deep understanding of human ethics and morality, as well as the development of formal methods for specifying and verifying AI systems.
Regulating Artificial Intelligence
As AI becomes more pervasive, there is a growing need for regulation and oversight. Governments and organizations are establishing guidelines and standards for the development and deployment of AI systems, from data protection to accountability.
International Cooperation
Regulating AI requires international cooperation, as AI systems can operate across borders and jurisdictions. Governments and organizations must work together to establish common standards and guidelines for AI development and deployment.
Public Engagement
Public engagement is critical to ensuring that AI systems are developed and deployed in ways that benefit society. This requires educating the public about AI and its implications, as well as encouraging participation in the development of AI policies and guidelines.
Conclusion
The AI enigma is a complex and multifaceted challenge that requires a comprehensive and nuanced approach. As machines become increasingly intelligent, we must address the ethical and moral implications of their development and deployment. By prioritizing transparency, accountability, and value alignment, we can ensure that AI systems benefit society and promote human well-being.
Frequently Asked Questions
What is artificial intelligence?
Artificial intelligence refers to the development of computer systems that can perform tasks that typically require human intelligence, such as learning, problem-solving, and decision-making.
What are the benefits of artificial intelligence?
The benefits of artificial intelligence include improving efficiency and productivity, enhancing customer experience, and reducing costs. AI-powered systems can analyze vast amounts of data, identify patterns, and make predictions, which can help businesses make informed decisions.
What are the ethical concerns surrounding artificial intelligence?
The ethical concerns surrounding artificial intelligence include bias in AI systems, job displacement, and moral accountability. To address these concerns, developers must prioritize transparency, accountability, and value alignment in the development and deployment of AI systems.
How can we regulate artificial intelligence?
Regulating artificial intelligence requires international cooperation, public engagement, and the establishment of guidelines and standards for AI development and deployment. Governments and organizations must work together to ensure that AI systems are developed and deployed in ways that benefit society and promote human well-being.
What is the future of artificial intelligence?
The future of artificial intelligence is uncertain, but it is likely to be shaped by advances in machine learning, natural language processing, and computer vision. As AI becomes more pervasive, we can expect to see significant changes in various industries, from healthcare to finance. However, we must prioritize ethics, morality, and regulation to ensure that AI systems benefit society and promote human well-being.
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Innovation and Technology
Risk Management Evolves

Introduction to Global Tariffs and Risk Management
The recent introduction of US-imposed tariffs has shaken global trade. While economists and financial analysts debate whether this on-again/off-again trade war fits into their model for geopolitical, economic, or supply chain risks, the result is the same: uncertainty and chaos sure to shake up business strategy for the foreseeable future. This new era of volatility will impact all companies regardless of industry or geography, forcing business leaders and technology leaders to think like risk leaders. Everyone must focus on what they can control and adapt swiftly and dynamically. This is the moment for which enterprise risk management was made.
Let Context And Control Dictate Your Risk Management Response
Even in times of relative calm but perhaps especially in times of chaos, the purpose of risk management is not to remove all risks but to determine which risks are worth taking — and at what cost — in pursuit of strategic goals and business objectives. Two mantras should dictate your approach: context and control.
Context is key to risk response. For example, for the pharmaceutical, airline, and automotive industries, where safety is paramount, pivoting to new suppliers to avoid tariff impact may not be a viable short-term strategy, as new suppliers must be certified for safety and quality.
Control is critical for risk prioritization. Trying to predict and plan for what the US administration will do next on tariffs is not a suitable basis for a stable risk management strategy. To respond dynamically but in a collected manner:
- Continue to align risk strategy with the business. Volatility will inevitably require companies to rethink their business strategy. That could mean deliberately shrinking certain product lines that may no longer be profitable, pivoting away from certain global markets with high complexity, or diversifying your offering to take advantage of current circumstances and new preferences. For risk leaders, now is the time to embrace a continuous risk management approach to ensure that the business is taking on the right risks, at the right costs, in pursuit of value.
- Focus on factors you can control. There’s never enough time, budget, or resources to tackle risk in the way we’d like. And when the risk changes with every new headline or social media post, risk pros must prioritize efforts based on level of control. To regain control over business risk arising from tariff trauma, apply a framework to identify risks to the enterprise that you can control directly, risks to the ecosystem for which you only have partial control, and external risk factors (systemic risks) that are outside your control when determining risk mitigation options. Risk pros must identify those levers, whether that involves sourcing alternative suppliers, cost management measures, or reimagining pricing.
- Bolster your risk intelligence to enable dynamic risk management. To empower executives to make the right decisions, risk professionals need to borrow a leaf from first responders and emergency services and bolster their organization’s strategic risk intelligence capabilities. Risk pros can use them to quickly spot emerging risks and threats to the business, providing actionable strategic counsel to executives when moments such as the recent tariffs occur. This requires not only good data sources but professionals who are able to quickly synthesize and write actionable and practical recommendations that executives can use to make decisions, even in the face of limited information.
- Scrutinize changes through a data risk lens. Data risks come in different flavors: risks to data, risks from data, and risks in the data. Assess whether this change — such as to the supplier, location, process, etc. — introduces data risks that are unacceptable or require additional risk mitigation efforts. Changing your supplier for IT equipment may introduce risks to data if it is preloaded with spyware during the manufacturing process or if it’s in locations where threat actors have a higher likelihood of intercepting shipments to tamper with the devices. Hastily restructuring to move operations out of a geography may introduce risks from data based on how you use or process the data, as well as how the data needs to flow for business purposes; this can potentially put your organization out of compliance with regulatory or contractual obligations.
- Adapt safety and quality control processes to cost pressures, carefully. New tariffs can negatively impact safety and quality assurance by increasing overhead costs, which pressures companies to cut corners and brings a decline in quality control practices. Yet every industry has unique requirements for safety and quality outcomes that are nonnegotiable. Pharmaceutical companies must ensure that medications are safe, even if it means incurring higher costs for quality control, and construction projects must follow quality design and safety standards for new buildings or public infrastructure. Cost pressure cannot override safety and quality outcomes. Risk leaders must communicate the value of meeting these outcomes to business leaders, even if it means higher costs in the near term. There is only so much a company can do to optimize its safety/quality management systems, so risk leaders must be involved in any new sourcing or supply chain discussions to ensure that required outcomes are upheld.
US Tariffs Don’t Apply To Services Yet, But Services Will Still Be Impacted
US tariffs focus on goods, with a range of tariffs applied based on a highly specific focus on the balance of trade with specific countries and the United States. The US administration has not been shy about its desire to bring more manufacturing back to the US, but the US tariffs do not apply to services that make up the majority of the US’s trade balance with the rest of the world. Don’t forget to include services in your overall context and control lens and:
- Include services in risk intelligence feeds. US tariffs did not initially include any tariffs on services, but by levying significant goods tariffs, other countries are now fighting back. Service sectors including financial services, healthcare, and technology services are squarely in the firing line. China has started by targeting services exports from the US in response to the 145% tariffs levied on it, in addition to its 125% goods levies in response. Risk managers should expect other countries to follow suit if tariffs continue after the current 90-day pause. Risk managers must include services in risk intelligence feeds and develop scenarios for how services can be impacted by tariffs.
- Model drops in services-related revenue. US tariffs on goods impact associated services like logistics, maintenance, and consulting for these goods. US organizations such as Apple make significant profits from services associated with their hardware ecosystem. Global manufacturers (for example, European automobile providers) rely on revenue from servicing and maintenance offerings for their cars. Risk managers must not only factor in the impact of direct tariffs on goods and supply chains but must also model drops in services revenue.
Conclusion
The introduction of US-imposed tariffs has brought a new era of volatility to global trade, impacting businesses across all industries and geographies. To navigate this uncertainty, business leaders and risk professionals must focus on what they can control and adapt swiftly and dynamically. By embracing a continuous risk management approach, prioritizing efforts based on level of control, and bolstering risk intelligence capabilities, organizations can turn chaos into opportunity and emerge stronger in the face of uncertainty.
FAQs
Q: What is the main impact of US-imposed tariffs on global trade?
A: The main impact is uncertainty and chaos, shaking up business strategy for the foreseeable future.
Q: What is the purpose of risk management in times of chaos?
A: The purpose is not to remove all risks but to determine which risks are worth taking — and at what cost — in pursuit of strategic goals and business objectives.
Q: What are the two mantras that should dictate risk management response?
A: Context and control.
Q: How can organizations adapt to the impact of tariffs on services?
A: By including services in risk intelligence feeds, modeling drops in services-related revenue, and developing scenarios for how services can be impacted by tariffs.
Q: What is the importance of safety and quality control processes in the face of cost pressures?
A: Safety and quality outcomes are nonnegotiable, and cost pressure cannot override them. Risk leaders must communicate the value of meeting these outcomes to business leaders, even if it means higher costs in the near term.
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