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Organizational Culture

Where Design Can Thrive

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Where Design Can Thrive

Mauro Porcini: PepsiCo’s Chief Design Officer on Design-Led Innovation

Design-Led Innovation Across PepsiCo’s Brands

Mauro Porcini, PepsiCo’s Chief Design Officer, is responsible for overseeing design-led innovation across all the company’s brands under CEO Indra Nooyi. In this article, we explore his approach to design and the importance of prototyping, user experience, and collaboration within a design organization.

Prototyping as a Key Component of the Design Process

Porcini believes that prototyping is crucial in the design process, allowing designers to test and refine their ideas before implementation. "Prototyping is not just about building a physical model, it’s about building a mental model of the product or the service," he explains. "It’s about testing assumptions, testing hypotheses, and testing the user’s reaction to the design."

User Experience is at the Heart of Every Design

Porcini emphasizes the importance of user experience in every design. "As designers, we need to be obsessed with the user’s needs, desires, and pain points," he says. "We need to understand how they will interact with the product, and how we can make their lives easier, better, and more enjoyable." He believes that a good design should be intuitive and easy to use, requiring minimal effort from the user.

Collaboration is Essential Within a Design Organization

Porcini stresses the importance of collaboration within a design organization. "Design is not a solo activity," he states. "It’s a team sport. We need to work closely with other disciplines, such as engineering, marketing, and manufacturing, to ensure that our design is feasible, manufacturable, and meets the business goals." He believes that a great design organization is one that is open to feedback, willing to experiment, and able to learn from its mistakes.

Conclusion

Mauro Porcini’s approach to design is centered around user experience, prototyping, and collaboration. As PepsiCo’s Chief Design Officer, he is well positioned to drive design-led innovation across the company’s brands. His emphasis on collaboration and user-centered design serves as a model for organizations looking to integrate design thinking into their business strategy.

FAQs

Q: What is your approach to design-led innovation?
A: Design-led innovation is about using design as a catalyst for business growth and transformation. It’s about understanding the user’s needs and desires, and using those insights to drive innovation across the organization.

Q: How do you involve users in the design process?
A: We involve users through various means, including user research, usability testing, and prototyping. We want to understand how they will interact with the product, and how we can make their lives easier, better, and more enjoyable.

Q: What role do you see design playing in the future of business?
A: I see design playing a much more prominent role in the future of business. As organizations become more complex and user expectations become more demanding, design will be critical in driving innovation, differentiation, and customer loyalty.

Organizational Culture

Employee Stress Is a Business Risk

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Employee Stress Is a Business Risk

For decades, workplace stress was viewed primarily as an individual concern to be managed by HR—often through wellness programs or stress management workshops—rather than as a systemic, business-critical risk that warrants executive oversight. The consequences of this outdated perspective persist today—not due to a lack of awareness, but because workplace stress is often still treated as peripheral to business strategy rather than as integral to it.

Understanding the Consequences of Workplace Stress

Impact on Employee Health

Workplace stress can have severe consequences on employee health, including increased risk of anxiety, depression, and cardiovascular disease. Chronic stress can also lead to burnout, resulting in decreased productivity, absenteeism, and turnover. Moreover, stressed employees are more prone to making mistakes, which can compromise the quality of work and ultimately affect the organization’s reputation.

Impact on Business Performance

The impact of workplace stress on business performance cannot be overstated. High levels of stress can lead to decreased employee engagement, reduced morale, and increased conflict among team members. This, in turn, can result in decreased customer satisfaction, reduced sales, and lower profitability. Furthermore, stressed employees are less likely to be innovative, think creatively, or take risks, which can hinder an organization’s ability to adapt to changing market conditions.

The Need for Executive Oversight

Integrating Stress Management into Business Strategy

To effectively mitigate the consequences of workplace stress, organizations must integrate stress management into their business strategy. This requires executive oversight and a commitment to creating a culture that prioritizes employee well-being. By doing so, organizations can reduce the risk of stress-related problems, improve employee health and productivity, and ultimately drive business success.

The Role of HR in Stress Management

HR plays a critical role in stress management, but it cannot do it alone. HR departments must work closely with executives to develop and implement stress management programs that are tailored to the organization’s specific needs. This may include providing training on stress management, promoting work-life balance, and creating a safe and supportive work environment.

Implementing Effective Stress Management Strategies

Conducting Stress Audits

To develop effective stress management strategies, organizations must first conduct stress audits to identify the sources of stress in the workplace. This may involve surveys, focus groups, or one-on-one interviews with employees. By understanding the root causes of stress, organizations can develop targeted interventions that address the specific needs of their employees.

Providing Stress Management Training

Providing stress management training is a critical component of any stress management program. This may include training on mindfulness, time management, and conflict resolution. By equipping employees with the skills and knowledge they need to manage stress, organizations can reduce the risk of stress-related problems and improve overall well-being.

Conclusion

Workplace stress is a systemic, business-critical risk that requires executive oversight and a commitment to creating a culture that prioritizes employee well-being. By integrating stress management into business strategy, organizations can reduce the risk of stress-related problems, improve employee health and productivity, and ultimately drive business success. It is time for organizations to rethink their approach to workplace stress and recognize its importance in driving business outcomes.

FAQs

What are the consequences of workplace stress?

The consequences of workplace stress include increased risk of anxiety, depression, and cardiovascular disease, as well as decreased productivity, absenteeism, and turnover.

How can organizations mitigate the consequences of workplace stress?

Organizations can mitigate the consequences of workplace stress by integrating stress management into their business strategy, providing stress management training, and promoting a culture that prioritizes employee well-being.

What is the role of HR in stress management?

HR plays a critical role in stress management, but it cannot do it alone. HR departments must work closely with executives to develop and implement stress management programs that are tailored to the organization’s specific needs.

How can organizations conduct stress audits?

Organizations can conduct stress audits by surveys, focus groups, or one-on-one interviews with employees to identify the sources of stress in the workplace.

What are the benefits of providing stress management training?

The benefits of providing stress management training include reducing the risk of stress-related problems, improving employee health and productivity, and ultimately driving business success.

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Organizational Culture

Why Employees Work While Sick

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Why Employees Work While Sick

Introduction to Presenteeism

Presenteeism, or the practice of coming to work while sick, is a pervasive issue in many organizations. Despite its prevalence, presenteeism can have severe consequences on employee health, productivity, and overall job satisfaction. Research has shown that employees who come to work while sick are not only less productive but also risk infecting their colleagues, leading to a ripple effect of absenteeism and decreased morale.

Causes of Presenteeism

Several factors contribute to presenteeism, including job insecurity, fear of missing deadlines, and pressure to meet performance expectations. Some employees may feel that taking a sick day will negatively impact their career advancement or lead to disciplinary action. Others may be motivated by a sense of responsibility to their team or a desire to avoid falling behind on their workload. Additionally, the stigma associated with taking mental health days or seeking help for chronic conditions can also drive presenteeism.

Financial Pressures

Financial pressures are another significant driver of presenteeism. Many employees, especially those in lower-wage or hourly positions, may not have access to paid sick leave or may fear that taking a sick day will result in lost wages. This can be particularly challenging for employees who are living paycheck to paycheck or struggling to make ends meet.

Organizational Culture

The organizational culture also plays a significant role in perpetuating presenteeism. Leaders who prioritize productivity and performance over employee well-being can create a culture where employees feel pressured to come to work while sick. Similarly, organizations that do not provide adequate support for employees with chronic conditions or mental health issues can exacerbate the problem.

Strategies for Leaders

So, what can leaders do to stop presenteeism? First and foremost, they must prioritize employee well-being and create a culture that supports and encourages employees to take care of their health. This can involve providing paid sick leave, flexible work arrangements, and access to employee assistance programs. Leaders should also lead by example, taking sick days when needed and encouraging their team members to do the same.

Encouraging Open Communication

Encouraging open communication is also critical in preventing presenteeism. Leaders should create a safe and supportive environment where employees feel comfortable discussing their health concerns and seeking help when needed. This can involve regular check-ins, anonymous feedback mechanisms, and training for managers on how to support employees with mental health issues or chronic conditions.

Implementing Policies and Procedures

Implementing policies and procedures that support employee health is also essential. This can include developing a comprehensive sick leave policy, providing access to mental health resources, and offering wellness programs that promote healthy habits and stress reduction. Leaders should also ensure that employees are aware of these policies and procedures and understand how to access them.

Monitoring and Evaluation

Finally, leaders should monitor and evaluate the effectiveness of their strategies to prevent presenteeism. This can involve tracking absenteeism rates, conducting employee surveys, and analyzing data on employee health and well-being. By regularly monitoring and evaluating their strategies, leaders can identify areas for improvement and make data-driven decisions to support employee health.

Conclusion

Presenteeism is a complex issue that requires a multifaceted approach to address. By prioritizing employee well-being, creating a supportive organizational culture, and implementing policies and procedures that support employee health, leaders can help prevent presenteeism and promote a healthier, more productive workforce. Ultimately, stopping presenteeism requires a fundamental shift in how we think about work and employee health, and leaders must be willing to challenge traditional norms and prioritize the well-being of their employees.

FAQs

Q: What is presenteeism, and why is it a problem?
A: Presenteeism refers to the practice of coming to work while sick. It is a problem because it can lead to decreased productivity, increased absenteeism, and negative impacts on employee health and well-being.
Q: What are the main causes of presenteeism?
A: The main causes of presenteeism include job insecurity, fear of missing deadlines, financial pressures, and organizational culture.
Q: How can leaders prevent presenteeism?
A: Leaders can prevent presenteeism by prioritizing employee well-being, creating a supportive organizational culture, and implementing policies and procedures that support employee health.
Q: What are some strategies for encouraging open communication about health concerns?
A: Strategies for encouraging open communication about health concerns include regular check-ins, anonymous feedback mechanisms, and training for managers on how to support employees with mental health issues or chronic conditions.
Q: Why is it important to monitor and evaluate strategies to prevent presenteeism?
A: Monitoring and evaluating strategies to prevent presenteeism is important because it allows leaders to identify areas for improvement and make data-driven decisions to support employee health.

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Organizational Culture

Companies With Unlimited Vacation Days: Perk or PR Move?

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Companies With Unlimited Vacation Days: Perk or PR Move?

Unlimited vacation. It sounds like the dream—no accrual limits, no guilt for using your time, just trust and flexibility. And in 2025, more companies are offering it than ever before.

But here’s the real question: Are employees actually taking the time off?

The unlimited vacation policy, once a Silicon Valley novelty, has now entered the mainstream, especially among tech, media, and forward-thinking professional services firms. At face value, it promotes flexibility, autonomy, and work-life balance. In practice, the results are mixed.

Who’s Offering It?

As of 2025, here are some of the most notable companies offering unlimited vacation time:

  • Microsoft (for U.S. salaried employees as of 2023)

  • Netflix (one of the earliest adopters)

  • LinkedIn

  • HubSpot

  • Salesforce

  • Evernote

  • Grammarly

  • Roku

  • Dropbox

These companies often pair unlimited PTO with flexible schedules, remote work options, and generous wellness programs—positioning themselves as champions of autonomy and trust.

The Catch: Unlimited Does Not Always Mean More

One of the biggest criticisms of unlimited vacation policies is that employees often end up taking less time off, not more. Why?

  • There’s no set baseline, so people worry about looking lazy

  • Team culture or workload pressures discourage breaks

  • Burnout creeps in because employees don’t feel “entitled” to disconnect

In fact, research from HR platforms like Namely and BambooHR shows that companies with traditional vacation policies tend to have higher average PTO usage than those with unlimited plans.

What Makes It Work?

Unlimited vacation works best when the culture actually supports rest. That includes:

  • Leadership modeling time off by actually taking it

  • Clear messaging that vacation is encouraged, not judged

  • Teams being trained to manage workloads during absences

  • Systems in place for coverage and transitions

Companies who do this well treat time off as essential—not optional.

What to Ask in an Interview

If you’re applying for a job with an unlimited vacation policy, here are a few things to ask:

  • What is the average number of days people take off here?

  • How does the company encourage employees to take time off?

  • Is there coverage or backup planning when someone is on vacation?

  • How are workloads adjusted so people can truly unplug?

The answers will tell you more than the policy itself ever could.

Unlimited vacation can be a game changer—but only in workplaces where rest is valued as much as performance. In twenty twenty five, time off is not just a benefit. It’s a boundary. And the best companies are the ones that protect it.

For more insights on workplace trends, employee benefits, and creating healthier teams, stay with WORxK Global News.

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