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Organizational Culture

What People Get Wrong About

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What People Get Wrong About

What People Still Get Wrong About Negotiations

The Importance of Preparation

Not Researching the Other Side

Many people still underestimate the importance of researching the other side in a negotiation. This includes understanding their goals, needs, and limitations. Without this information, you may make concessions that are unnecessary or miss opportunities to gain an advantage. Take the time to research the other side and come prepared with a solid understanding of their perspective.

Not Knowing Your Own Limits

On the other hand, many people also fail to understand their own limits and constraints. This can lead to overcommitting or making concessions that are not in your best interest. Take the time to understand your own goals, needs, and limitations before entering into a negotiation.

The Power of Silence

Not Using Silence Effectively

Silence can be a powerful tool in a negotiation. However, many people fail to use it effectively. Silence can be used to create an uncomfortable atmosphere, to make the other side feel like they need to fill the silence, or to give yourself time to think. Don’t be afraid to use silence to your advantage.

Not Listening to Silence

On the other hand, many people fail to listen to the silence. Silence can be a sign that the other side is uncomfortable or unsure. Pay attention to the silence and use it to your advantage.

The Art of Asking Questions

Not Asking the Right Questions

Asking the right questions is crucial in a negotiation. However, many people fail to ask the questions that will get them the information they need. Take the time to prepare a list of questions that will help you understand the other side’s perspective and goals.

Not Listening to the Answers

On the other hand, many people fail to listen to the answers. Take the time to listen carefully to the other side’s responses and use that information to your advantage.

The Importance of Flexibility

Not Being Willing to Compromise

Many people still believe that negotiations are about winning or losing. However, this is not the case. Negotiations are about finding a mutually beneficial solution. Be willing to compromise and find a solution that works for both parties.

Not Being Flexible with Your Goals

On the other hand, many people are too rigid with their goals and are unwilling to adjust them. Be willing to adjust your goals and find a solution that works for both parties.

Conclusion

Negotiations are a complex and nuanced process. By understanding what people still get wrong about negotiations, you can improve your skills and achieve better outcomes. Remember to prepare thoroughly, use silence effectively, ask the right questions, and be willing to compromise and adjust your goals.

FAQs

Q: What is the most common mistake people make in negotiations?

A: The most common mistake people make in negotiations is not researching the other side and not understanding their goals, needs, and limitations.

Q: How can I use silence effectively in a negotiation?

A: You can use silence effectively in a negotiation by creating an uncomfortable atmosphere, making the other side feel like they need to fill the silence, or giving yourself time to think.

Q: What are some common questions I should ask during a negotiation?

A: Some common questions you should ask during a negotiation include: What are your goals and objectives? What are your constraints and limitations? What are your non-negotiables?

Q: How can I improve my negotiation skills?

A: You can improve your negotiation skills by practicing, preparing thoroughly, and being willing to learn from your mistakes.

Organizational Culture

Is Your Organization Burnout-Prone? Signs Your Culture Needs a Reset

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Is Your Organization Burnout-Prone? Signs Your Culture Needs a Reset

Burnout isn’t just a personal issue—it’s a culture issue. And in 2025, it’s showing up in more ways than just exhaustion.

Quiet quitting, rising turnover, disengaged teams, and declining innovation—these are all symptoms of a workplace culture that may be overdue for a reset.

If your team seems tired, checked out, or constantly running on fumes, it’s time to ask:
Is the way we work actually working?

Burnout Is Systemic—Not Just Individual

While we often talk about burnout as a personal failure to manage stress, research shows it’s deeply rooted in organizational culture. According to a 2024 Gallup report, the top five causes of burnout were:

  • Unfair treatment at work

  • Unmanageable workloads

  • Lack of role clarity

  • Lack of support from managers

  • Unreasonable time pressure

When these issues persist, they create a workplace that drains energy rather than fuels growth.

5 Cultural Red Flags That Signal Burnout Is Brewing

1. Always-On Expectations

If your team feels the need to respond to emails at all hours or skip breaks to prove commitment, you may have an urgency culture problem.

What to do: Normalize boundaries by modeling them at the leadership level. Set clear communication windows and respect time off.

2. Celebrating Overwork

If praise only goes to those who stay late, take on “extra” work, or sacrifice personal time, you’re reinforcing burnout behaviors.

What to do: Start celebrating efficiency, collaboration, and setting healthy limits—not just hustle.

3. Lack of Psychological Safety

If employees don’t feel safe speaking up about workload, stress, or mistakes, pressure will quietly build until people snap—or leave.

What to do: Train leaders to lead with empathy and create check-ins that focus on well-being, not just output.

4. No Time to Recover

When everything feels urgent and no downtime is respected, even high performers will burn out.

What to do: Build recovery into your culture. This could be quiet Fridays, mental health days, or flexible work models that actually allow for recharge.

5. Turnover Is High—but Feedback Is Low

If people are leaving but not telling you why, that’s a culture issue, not just a recruiting one.

What to do: Conduct stay interviews, not just exit ones. Ask your team what’s working—and what isn’t—while they’re still with you.

Final Thought

A high-performance culture shouldn’t come at the cost of human sustainability.
The most successful organizations in 2025 are those who understand that protecting people’s energy is a leadership strategy, not a luxury.

Burnout doesn’t happen overnight—but it can be reversed with intentional culture change.

So ask yourself and your team:
Are we building a workplace that fuels success—or just survives it?

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Organizational Culture

Why Bosses Are Firing Gen Z Grads in 2025

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Why Bosses Are Firing Gen Z Grads in 2025

A growing number of Gen Z graduates are facing early termination from their first jobs, with employers citing concerns over workplace readiness and professionalism.

The Disconnect Between Expectations and Reality

Recent surveys indicate that approximately 60% of employers have dismissed Gen Z employees within months of hiring. Common reasons include perceived lack of motivation, inadequate communication skills, and challenges adapting to workplace norms. Some employers express hesitancy in hiring recent graduates, with reports suggesting that one in six managers may avoid hiring them altogether in the coming year.

Factors Contributing to Early Dismissals

Several elements contribute to this trend:

  • Professionalism and Workplace Etiquette: Employers report instances of tardiness, inappropriate workplace attire, and unprofessional language among new hires.

  • Soft Skills Deficit: Many Gen Z employees are perceived to lack essential soft skills, such as effective communication, initiative, and adaptability.

  • Impact of Remote Learning: The shift to remote education during the pandemic may have limited opportunities for students to develop interpersonal skills and gain practical workplace experience.

Bridging the Gap: Recommendations for Employers and Graduates

To address these challenges, both employers and new graduates can take proactive steps:

  • Enhanced Onboarding Programs: Companies can implement comprehensive onboarding processes that emphasize workplace expectations, communication standards, and professional conduct.

  • Mentorship Opportunities: Pairing new hires with experienced mentors can provide guidance, support, and a clearer understanding of organizational culture.

  • Soft Skills Development: Graduates should seek opportunities to improve their soft skills through workshops, training programs, and real-world experiences.

  • Open Communication: Encouraging feedback and fostering an environment where questions are welcomed can help new employees acclimate more effectively.

Looking Ahead

As the workforce continues to evolve, it’s crucial for organizations to invest in the development of their employees, and for new graduates to actively engage in their professional growth. By fostering mutual understanding and providing the necessary resources, both employers and Gen Z employees can work together to build a more cohesive and productive workplace.​

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Organizational Culture

Putting People First: How an Idaho Restaurant’s Culture Shift Became Its Secret Ingredient

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Putting People First: How an Idaho Restaurant’s Culture Shift Became Its Secret Ingredient

In an industry often characterized by high turnover and burnout, Kin, a Boise-based restaurant, is turning heads with its revolutionary approach to workplace culture. Co-owned by Kris Komori and Remi McManus, Kin has reimagined the traditional restaurant model by placing employee well-being at the forefront.

A Collaborative Culinary Experience

At Kin, the hierarchy is flattened. Every full-time employee receives a salaried position with benefits, including paid time off and health insurance. The team collaborates on creating tasting menus, allowing staff to contribute creatively and gain valuable skills. This collective approach not only empowers employees but also fosters a sense of ownership and pride in their work.

The Results Speak Volumes

Since implementing this people-first model, Kin has experienced high employee retention, strong customer loyalty, and critical acclaim, including a James Beard Award and national recognition from Food & Wine magazine. By investing in their team’s well-being, Kin has cultivated a sustainable and thriving workplace culture.

A Model for Other Industries

Kin’s success story serves as an inspiration beyond the restaurant industry. It demonstrates that prioritizing employee well-being and fostering a collaborative environment can lead to exceptional outcomes. As workplaces across various sectors seek to improve organizational culture, Kin’s approach offers valuable insights into building a more inclusive and supportive work environment.

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