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Innovation and Technology

Seagate Debunks Misrepresented Used Hard Disk Drive Sales

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Seagate Debunks Misrepresented Used Hard Disk Drive Sales

Seagate Office in Silicon Valley, Fremont, California

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Used Seagate Nearline HDDs Sold as New

There are reports of used Seagate Nearline HDDs being sold as new HDDs, where the SMART log for power on hours has been reset. These used HDDs are being sold to customers in various countries, including Germany, Switzerland, Austria, Luxembourg, the UK, the Czech Republic, Japan, and the USA. These drives are being sold by third parties through outlets such as eBay.

Risks of Buying Used HDDs

Many of these drives have been in operation for about 25,000 hours. There are other locations on an HDD where the usage of the drive is stored, and these can be accessed with the appropriate software tools to confirm whether an HDD is new or not. However, it is better to avoid purchasing a misrepresented HDD than to determine that it is not new and try to return it.

Buyer Awareness is Key

Buyer awareness is key when purchasing a hard drive. Below is an example of an eBay listing that appears to be a new Exos 24TB drive, but the top description says that the drive is renewed, and when a potential buyer scrolls down, the drive being sold is actually a refurbished drive.

Example of eBay Used Drive Post

Seagate Technology

How to Check the Condition of a Drive

When looking to buy a new HDD, always check the condition of the drive, the packaging, and the serial number to confirm its origin or if it is new or refurbished. Note that you can look up information on the warranty condition of a Seagate HDD on the company’s web site using the drive serial number.

Refurbished and Sanitized Used HDDs

Seagate actually sells refurbished and sanitized used HDDs as part of its sustainability efforts with a 6-month warranty, but these used drives are sold at a significant discount to new HDDs. In addition, HDDs sold to system integrators usually have a warranty from the system integrator, rather than the HDD company.

Investigation and Prevention

Seagate is conducting a thorough investigation into these reports and suspects that the drives were new products that Seagate sold to customers who later sold them on the used market. The company recommends that resellers purchase drives from Seagate-authorized distribution partners, as purchasing from Seagate-authorized distributors is the best way resellers, and consequently, their end customers can be sure of the authenticity of Seagate products.

Reporting Suspect Drives

Seagate encourages anyone who suspects that they received a used drive marketed as new to help the investigation by reporting it to them directly at fraud@seagate.com. Suspect drives and/or sellers can also be reported anonymously through their ethics hotline: https://secure.ethicspoint.com/domain/media/en/gui/38559/index.html

Conclusion

In conclusion, it is essential to be aware of the risks of buying used HDDs and to take steps to ensure that the drive is new and genuine. Seagate is committed to upholding the trust of its customers and is taking steps to prevent these types of incidents from occurring in the future.

FAQs

Q: What should I do if I suspect that I received a used drive marketed as new?
A: Report it to Seagate directly at fraud@seagate.com or anonymously through their ethics hotline: https://secure.ethicspoint.com/domain/media/en/gui/38559/index.html

Q: How can I check the condition of a drive?
A: Check the condition of the drive, the packaging, and the serial number to confirm its origin or if it is new or refurbished. You can also look up information on the warranty condition of a Seagate HDD on the company’s web site using the drive serial number.

Q: What is the difference between a refurbished and a used drive?
A: A refurbished drive has been inspected and tested to ensure it meets certain standards, whereas a used drive has not been inspected or tested.

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Innovation and Technology

AI and Automation in Education

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AI and Automation in Education

The Rise of AI and Automation in Education

AI and automation are transforming the way we live, work, and learn. In the education sector, these technologies are being harnessed to improve student outcomes, enhance the learning experience, and increase efficiency. In this article, we’ll explore the impact of AI and automation on education and the benefits they bring to students, educators, and institutions.

Main Benefits of AI and Automation in Education

Personalized Learning

AI-powered adaptive learning systems can tailor course content to individual students’ needs, abilities, and learning styles. This personalized approach helps students learn more effectively, increases engagement, and improves grades. AI can also identify knowledge gaps and provide targeted support to struggling students.

Efficient Assessment and Grading

AI-driven tools can automate grading, freeing up instructors to focus on more important tasks, such as developing curriculum and providing one-on-one support. AI can also help identify areas where students need additional practice or review, allowing for more effective use of class time.

Enhanced Accessibility and Inclusivity

AI-powered tools can provide real-time transcriptions, translation, and text-to-speech functionality, making education more accessible to students with disabilities. AI can also help identify language barriers and provide targeted support for non-native English speakers.

Challenges and Concerns

Job Security and Role Changes

The rise of AI and automation may lead to job losses and changes in the roles of educators. However, many experts believe that AI will augment human capabilities, rather than replace them, and that educators will need to adapt to new responsibilities and skills.

Data Security and Privacy

The use of AI and automation in education raises concerns about data security and privacy. Institutions must ensure that student data is protected and used responsibly, and that AI systems are designed with transparency and accountability in mind.

Best Practices for Implementing AI and Automation in Education

1. Start Small and Pilot Projects

Begin with small-scale pilot projects to test the effectiveness of AI and automation in your institution. This allows you to identify potential issues and make adjustments before scaling up.

2. Engage Stakeholders and Build a Team

Involve educators, administrators, and students in the planning and implementation process to ensure that AI and automation solutions meet the needs of all stakeholders.

3. Monitor and Evaluate Results

Continuously monitor and evaluate the impact of AI and automation on student outcomes, educator workload, and institutional efficiency. Use data to make informed decisions and adjust strategies as needed.

Conclusion

In conclusion, AI and automation have the potential to revolutionize the way we teach and learn. By harnessing these technologies, educators can provide more personalized, efficient, and inclusive learning experiences for students. While there are challenges and concerns to be addressed, the benefits of AI and automation in education are undeniable. As we move forward, it’s essential to prioritize collaboration, data-driven decision-making, and responsible innovation to ensure that these technologies are used for the greater good.

FAQs

Q: What are the benefits of AI and automation in education?

A: The benefits include personalized learning, efficient assessment and grading, and enhanced accessibility and inclusivity.

Q: What are the potential challenges of AI and automation in education?

A: Potential challenges include job security and role changes for educators, as well as data security and privacy concerns.

Q: How can educators prepare for the impact of AI and automation in education?

A: Educators can start by engaging stakeholders, building a team, and monitoring and evaluating the results of AI and automation projects.

Q: How can institutions ensure responsible use of AI and automation in education?

A: Institutions can ensure responsible use by prioritizing data-driven decision-making, transparency, and accountability in the development and implementation of AI and automation solutions.

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Innovation and Technology

Small Language Models Could Redefine the AI Race

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Small Language Models Could Redefine the AI Race

The Rise of Small Language Models

For the last two years, large language models have dominated the AI scene. But that might be changing soon.

The Rise of Small Language Models

Small language models (SLMs) are AI models fine-tuned for specific industries, tasks, and operational workflows. Unlike large language models (LLMs), which process vast amounts of general knowledge, SLMs are built with precision and efficiency in mind. This means they require less computation power, cost significantly less to run, and deliver more business-relevant insights.

Small Language Models and Agentic AI

The conversation around small language models inevitably leans into the broader discussion on agentic AI — a new wave of AI agents that operate autonomously, making real-time decisions based on incoming data. To achieve such incredible feats, these agents need models that are lightweight, fast, and highly specialized — precisely where SLMs shine the most.

The Business Case for SLMs

The biggest advantage of SLMs is their cost-effectiveness. Large models require extensive computing power, which translates to higher operational costs. SLMs, on the other hand, consume fewer resources while delivering high accuracy for specific tasks. This results in a much higher return on investment for businesses.

Challenges and Adoption Strategies

Of course, small language models aren’t without their challenges, especially when it comes to training them, which often requires high-quality domain-specific data. SLMs also sometimes struggle with long-form reasoning tasks that require broader contextual knowledge.

The Quest for More Value

The AI revolution started with the belief that bigger models meant better results. But now, companies are fast realizing that business impact is more important than model size. For many business leaders, the question isn’t about which AI model people are jumping on, but about "which model drives real business value for our company?"

Conclusion

The future isn’t just about building smarter AI – it’s about building AI that actually works for businesses. And SLMs are proving that sometimes, less is more.

FAQs

  • What are small language models (SLMs)?
    SLMs are AI models fine-tuned for specific industries, tasks, and operational workflows.
  • What is the main advantage of SLMs?
    The biggest advantage of SLMs is their cost-effectiveness, which translates to a higher return on investment for businesses.
  • How do SLMs differ from large language models (LLMs)?
    SLMs are built with precision and efficiency in mind, requiring less computation power and delivering more business-relevant insights, whereas LLMs process vast amounts of general knowledge.
  • What are the challenges of SLMs?
    SLMs require high-quality domain-specific data for training and sometimes struggle with long-form reasoning tasks that require broader contextual knowledge.
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Innovation and Technology

Innovate Within Yourself

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Innovate Within Yourself

The Challenge of Leading Innovation

A Shift in Corporate Governance

The challenge of leading innovation is bringing about a sea change in corporate governance. Boards, once the dependably cautious voices urging management to mitigate risk, are increasingly calling for breakthrough innovation in the scramble for competitive advantage. We see this shift playing out across industries—notably at such companies as Ford, Coca-Cola, Nestlé, and Unilever, which are all struggling to address slowing sales in their core businesses.

The Pressure to Innovate

In today’s fast-paced business environment, companies are under pressure to innovate in order to stay ahead of the competition. This requires a significant shift in the way boards think about their role in driving innovation. Gone are the days of simply providing a safety net for management; boards are now expected to be actively involved in driving innovation and taking calculated risks.

Rethinking the Board’s Role

So, what does this mean for the board’s role in driving innovation? It means moving away from a reactive, risk-averse approach to one that is more proactive and forward-thinking. Boards must be willing to challenge the status quo, take calculated risks, and invest in new technologies and ideas.

A New Era of Collaboration

But innovation is not a solo act. It requires collaboration between the board, management, and other stakeholders. This new era of collaboration demands a level of trust, open communication, and a willingness to listen to different perspectives. It’s about creating a culture that encourages experimentation, learning from failure, and embracing change.

Conclusion

In conclusion, the challenge of leading innovation is a significant one, but it’s also an opportunity for boards to redefine their role in driving success. By embracing a more proactive, collaborative approach, boards can help their companies stay ahead of the curve and achieve long-term success.

FAQs

* What is the role of the board in driving innovation?
The board’s role has evolved from a reactive, risk-averse approach to a more proactive and forward-thinking one, taking calculated risks and investing in new technologies and ideas.
* How can boards create a culture that encourages experimentation and learning from failure?
By fostering open communication, trust, and a willingness to listen to different perspectives, boards can create an environment that is conducive to experimentation and learning from failure.
* What is the importance of collaboration in driving innovation?
Collaboration is key to driving innovation, as it requires a level of trust, open communication, and a willingness to listen to different perspectives. It’s about creating a culture that encourages experimentation, learning from failure, and embracing change.

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