Connect with us

Changemaker Interviews

Leadership Lessons from R. Harrison Baxter’s Resilience and Reflection

Published

on

Leadership Lessons from R. Harrison Baxter’s Resilience and Reflection

 

Leadership isn’t just about making decisions or directing teams—it’s about creating meaningful connections that inspire others to achieve their best. Few embody this principle as profoundly as R. Harrison Baxter, a transformational leadership expert celebrated for his pioneering work in reflective listening and the neuroscience of leadership. Through his unique approach, Baxter has empowered leaders across industries, fostering empathy, resilience, and high performance.

From Adversity to Advocacy: A Personal Journey

Baxter’s commitment to transformative leadership is deeply rooted in his own journey. Growing up in the Bronx during the 1970s and 1980s, he witnessed the devastating impacts of the crack epidemic, poverty, and systemic inequality. Many of his peers fell victim to addiction, violence, and limited opportunities, but Baxter’s resilience set him apart. He found strength and purpose through football, academics, and music—three outlets that instilled discipline, teamwork, and hope.

Mentorship played a pivotal role in his life, as Baxter encountered individuals who believed in his potential and guided him toward a brighter future. These experiences shaped his understanding of the power of empathy and reflective listening in transforming lives. Today, Baxter channels these lessons into his work, helping others rise above challenges and lead with purpose.

A Legacy of Empowerment

 Baxter’s professional journey is nothing short of remarkable. As the author of The Reflective Advantage, he explores how reflective listening—a practice of truly understanding others by hearing their needs and emotions—can unlock potential, drive innovation, and build stronger connections. This groundbreaking book has earned him international acclaim, including an Impact Award recognizing his ability to inspire change on a global scale.

As the Managing Director and Lead Trainer of Impactful Solutions Academy, Baxter works with Fortune 500 companies, nonprofits, and academic institutions. His training programs combine neuroscience-based strategies with actionable tools, enabling leaders to enhance emotional intelligence, communication, and team dynamics. Whether he’s coaching executives or mentoring young leaders, Baxter’s work is guided by one simple yet powerful belief: leadership is about empowering others to thrive.

The Power of Reflective Listening

At the heart of Baxter’s philosophy is the practice of reflective listening. This technique goes beyond hearing words; it involves understanding the speaker’s deeper needs, emotions, and perspectives. Reflective listening fosters trust, strengthens relationships, and enhances decision-making—skills that are vital for effective leadership.

Baxter’s emphasis on empathy is especially relevant in today’s fast-paced, results-driven world. In his workshops and keynotes, he teaches leaders how to pause, listen, and reflect, creating a culture of inclusivity and collaboration. These skills are not only transformative for individuals but also for organizations striving to build cohesive, high-performing teams.

Turning Failure into Strength

Baxter’s journey hasn’t been without its challenges. While attending Duquesne University, he faced significant setbacks after contracting mononucleosis. Poor academic advice led him to take on an overwhelming course load while still recovering, resulting in failing grades and eventual dismissal. This experience left him feeling isolated and broken, but it also became a turning point.

Through resilience and self-reflection, Baxter rebuilt his academic career, earning both a Bachelor’s and Master’s degree. Today, he is pursuing a PhD in Performance Psychology. His experience taught him that failure is not an endpoint but a catalyst for growth. This perspective shapes his approach to leadership, inspiring others to view challenges as opportunities for transformation.

Building Bridges and Shaping Futures

Beyond his work in leadership development, Baxter has made a lasting impact through community initiatives. As the founder of The Bronx Rebels Football Club, he has provided countless young people with opportunities to grow through sportsmanship and leadership. The program emphasizes teamwork, discipline, and resilience, empowering participants to envision brighter futures.

Baxter’s influence extends to underserved communities, where he equips youth and marginalized groups with tools to break cycles of adversity. Through mentorship and reflective listening, he fosters resilience and leadership skills that not only transform individual lives but uplift entire communities.

The Next Chapter Ahead

Looking ahead, Baxter is committed to expanding his impact on a global scale. He plans to broaden access to his reflective leadership training programs, integrating cutting-edge neuroscience techniques to inspire leaders across industries. His upcoming projects include additional publications and the development of a global leadership institute focused on empathy, resilience, and social impact.

Baxter also envisions leveraging digital platforms like The Listen to Learn Suite to deliver high-quality leadership training to underserved populations. By harnessing technology, he aims to ensure that his teachings reach emerging leaders around the world.

Inspiring Change, One Leader at a Time

Harrison Baxter’s work is a testament to the power of empathy, resilience, and connection. From corporate boardrooms to grassroots organizations, he continues to inspire leaders to rise above challenges and create meaningful change. His journey, marked by personal adversity and professional triumph, serves as a powerful reminder that leadership is not about authority—it’s about empowering others to thrive.

Through reflective listening and neuroscience-based strategies, Baxter is revolutionizing the way leaders communicate, collaborate, and connect. His mission is clear: to leave a legacy of leaders who elevate those around them and make the world a better place. Whether he’s guiding a young athlete, coaching a corporate executive, or addressing a global audience, Baxter’s message is universal: with empathy and purpose, anyone can lead and transform lives in the process.

Connect with R. Harrison Baxter

Changemaker Interviews

Evan Sohn Is Changing How Leaders See Their Workforce

Published

on

Evan Sohn Is Changing How Leaders See Their Workforce

 

Evan Sohn has spent his career building companies at the intersection of data, strategy, and innovation. As CEO and co-founder of Aura Intelligence, he’s on a mission to help organizations understand one of their most valuable yet overlooked assets: their people.

Aura was born out of a clear and pressing problem. While financial performance is tracked with precision, workforce data has historically been messy, slow, and scattered. Leaders were forced to make major decisions—on hiring, restructuring, or investing—without a clear view of what was really happening inside their teams or across the market.

Evan and his team set out to change that.

 

From Blind Spots to Better Decisions

Aura’s roots trace back to Bain & Company, where the idea first emerged. Time and again, leaders lacked real-time, external insights into workforce trends and talent flows. That blind spot inspired Evan and his co-founders to build something different— something smarter.

“What if we could bring the same rigor and clarity to workforce insights that companies rely on for financial performance?” Evan recalls asking. That question became Aura’s mission.

Today, Aura provides AI-powered, outside-in workforce intelligence to top consulting firms, private equity teams, and enterprise leaders around the world. In 2024 alone, they supported over 1,800 client engagements— and they’re just getting started.

 

Convincing the Market Workforce Data Matters

One of the biggest early hurdles was changing how companies viewed workforce metrics. “Many saw workforce data as ‘nice-to-have,’ not mission-critical,” Evan explains. Shifting that mindset took time, persistence, and results – and it is still a work-in-process.

Then there was the technical challenge: workforce data is fragmented and inconsistent. Making it useful at scale meant building infrastructure to clean, unify, and analyze it. But once clients saw how Aura could help them spot risks, benchmark competitors, and uncover opportunities faster than traditional methods, adoption followed.

“When we paired clear ROI with great design and speed, we turn skeptics into believers,” Evan says.

 

The Goal: Smarter Decisions, Not Just More Data

Evan isn’t just focused on giving leaders more information— he wants to help them make better calls. Aura’s tools are designed to improve how companies hire, structure teams, plan ahead, and respond to change.

The long-term vision? For Aura to become the lens through which leaders see the labor market. “We want leaders to feel more confident, more informed, and more agile because of Aura,” Evan says. That’s the kind of legacy he and the Aura team are building toward.

 

Innovation Through Listening

Staying innovative in workforce intelligence means keeping your ear to the ground. Evan spends a lot of time listening— really listening— to what clients are struggling with. “The most powerful ideas often come from a casual comment or a repeated frustration,” he explains.

At Aura, innovation is constant. The team moves fast, tests quickly, and isn’t afraid to toss out what doesn’t work. Evan surrounds himself with people who think differently because diversity of thought keeps things fresh.

“In a new and fast-moving field, staying innovative means staying uncomfortable—in the best way possible,” he says.

 

Building a Company That People Believe In

As Aura continues to scale, Evan hasn’t lost sight of what makes the company thrive: its people. One of the biggest lessons he’s learned is that clarity and trust are everything. People do better work when they know the “why” behind it.

He also believes in giving people space. “Micromanaging kills creativity,” he says. “Hire great people, give them autonomy, and stay available for support. That’s when teams really hit their stride.”

It’s a philosophy that’s shaped Aura’s culture from the beginning— and one Evan hopes to see more of across the industry.

 

Making an Impact Beyond Business

Outside of Aura, Evan serves as Vice President of the Sohn Conference Foundation. The organization raises funds and awareness for pediatric cancer research by bringing together the global finance and investment community. Their flagship New York Sohn Investment Conference is a powerful example of purpose meeting profession.

“Being part of a mission that accelerates breakthroughs in childhood cancer is incredibly humbling and deeply motivating,” he says.

 

What’s Ahead for Evan Sohn

The future of workforce intelligence is being shaped by three major forces: AI, real-time data, and transparency. From skills mapping to org design, companies are now expected to make faster, more informed decisions with less room for error.

Aura is evolving to meet those needs. The platform is expanding its data coverage, deepening AI capabilities, and building tools that empower not just analysts— but business leaders directly.

Evan wants Aura to be the compass that guides companies through the ever-changing landscape of work. “There’s never been a greater need for clarity,” he says.

 

Connect with Evan Sohn
Website: www.auraintel.com
LinkedIn: https://www.linkedin.com/in/evansohn/
Email: evan@auraintel.com

 

Continue Reading

Changemaker Interviews

Dr. Katie Keller Wood Is Reimagining the Way We Work

Published

on

Dr. Katie Keller Wood Is Reimagining the Way We Work

Dr. Katie Keller Wood grew up surrounded by educators, and she’s never strayed far from that world. Today, she works with Montessori teachers across the globe, teaches at multiple universities, and speaks to audiences about a topic that affects all of us: the relationship between our work and our lives.

Her first book, Alignment: A Montessori Approach to Reimagining Work-Life Balance, offers a fresh take on a familiar struggle. Katie doesn’t believe in chasing the ever-elusive idea of balance. Instead, she teaches the power of alignment—finding a way to live where all the different pieces of our lives fit together in a way that feels right for who we are and who we’re becoming.

A Shift from Balance to Alignment

Katie speaks openly about her own struggle with what people often call “work-life balance.” She remembers the moments—more than once—when her husband would gently point out that work had taken over again. Like many of us, she tried to fix it. She made plans, set boundaries, and aimed for better balance. But the cycle always repeated.

Everything changed when she stopped aiming for balance and started seeking alignment. “Alignment is where all the pieces of my unique and precious life mosaic are in the correct and appropriate relative position for who I am and what I am meant to do at this moment,” she explains. That idea became the foundation of her book, and it continues to shape her work with adults and adolescents alike.

Bringing Montessori to the Adult World

Katie didn’t attend a Montessori school as a student, but discovering the approach as an adult was life-changing. Becoming a Montessori teacher transformed how she viewed work—and life. Montessori education doesn’t separate work and play. Instead, it treats meaningful effort as joyful and purposeful. That shift in mindset had a powerful effect on Katie.

One of her favorite stories comes from her TEDx talk, where she shares the story of a three-year-old named Max. He showed her that work doesn’t have to be something we push through just to earn rest. In a Montessori environment, even young children find challenge and joy in their work. That philosophy has stayed with her ever since.

Katie believes that adults, too, can benefit from this approach. “Our workplaces can be incredible containers for adult growth and development,” she says. She’s now on a mission to bring a Montessori perspective of work to everyone—not just educators, but nurses, nonprofit leaders, entrepreneurs, and mission-driven professionals who are seeking purpose and sustainability in their careers.

Purpose Work vs. Paycheck Work

A key idea in Katie’s work is the difference between what she calls paycheck work and purpose work. Paycheck work is what we do to earn a living. Purpose work is the deeper calling—the work we feel meant to do at this moment in our lives.

For Katie, those two have a lot of overlap. But she’s quick to point out that they don’t have to. Her goal is to help people stay in their professions without losing themselves to burnout. “We need great teachers for every child, great nurses for every patient, and mission-driven leaders in all areas of work,” she says. That means creating systems—and mindsets—that support thriving, not just surviving.

Teaching, Leading, and Learning

Katie’s work spans multiple roles. She runs CMStep, a global training program for middle and high school Montessori teachers, and is recognized as a leader in adolescent and adult Montessori education. She teaches undergraduates at the University of Virginia (where she earned both her bachelor’s and doctorate), as well as master’s and doctoral students at Xavier University and the University of Wisconsin-River Falls.

She’s also a frequent speaker at conferences and workshops, and her TEDx talk has inspired countless people to rethink their approach to work. Through all of it, her mission stays the same: to help people grow into the fullest expression of themselves and to support others in doing the same.

Life as a Mosaic

Katie doesn’t believe in perfect answers, especially when it comes to work and life. Instead of trying to strike a perfect balance, she encourages people to think of their lives as a mosaic. We each get to choose the pieces and arrange them in a way that works for us. Sometimes we need to shift things around, and that’s okay.

“There’s no bliss point like in food science—no perfect formula of salt, fat, and crunch that makes life magically work,” she says. “Your life is not a potato chip.” Instead, alignment is an ongoing process—one that allows us to make changes when something’s not working and return to what matters most

Connect with Dr. Katie Keller Wood

Continue Reading

Changemaker Interviews

Jeff Skipper Helps Leaders Master the Art of Change

Published

on

Jeff Skipper Helps Leaders Master the Art of Change

Jeff Skipper has spent over 25 years helping organizations design disruption and lead change from the inside out. His clients have included household names like IBM, Suncor, Goldman Sachs, and The Salvation Army, but his work is far from corporate buzzwords and boardroom jargon. At his core, Jeff is someone who believes in the power of transformation—both for organizations and the individuals within them—by helping them master the art of change.

With a Master’s degree in Organizational Psychology and certification as a Change Management Professional, Jeff has built his career by asking one question over and over: how do you get people to embrace change?

Reinvention, Three Times Over

Jeff didn’t begin his career with all the answers. In fact, he remembers his very first consulting gig back in 1994 so vividly—because he was so nervous, he couldn’t remember the conversation afterward. That feeling of impostor syndrome followed him until he landed a role at IBM in 1996, where he learned how to consult with confidence.

Years later, the work caught up to him. “In 2008, I left IBM as a burned-out husk,” Jeff says. Starting his own business wasn’t just a career move—it was survival. With no business background, he studied how successful companies managed their cash flow and slowly began applying those lessons. He shifted from worker bee to leader, from unsure to unstoppable.

By 2014, Jeff found himself facing another barrier. The demand for his services was growing, but he couldn’t clone himself. That’s when he made another bold move: switching to value-based fees. Clients weren’t just looking for deliverables—they wanted results. That shift changed everything, and his business surged once again.

Sharing What Works

Today, Jeff runs his own consulting firm and continues to support organizations through strategic transformation. But he’s also focused on something deeper: helping the next generation of consultants and entrepreneurs learn the ropes.

He’s launching a new course for coaches and consultants, distilling decades of trial and success into practical advice. His two books, Dancing with Disruption (2023) and High Impact Workshops for Leading Change (2024), are packed with the same insight he shares with clients and peers.

“I love seeing people excel,” Jeff says. “When their eyes light up with understanding or triumph, it’s the greatest sensation to know you enabled that to happen.”

The Value of Outside Perspective

One of Jeff’s strengths is bringing an outsider’s eye to complex problems. He’s a voracious news consumer and constantly watches global and industry trends to understand where the future is headed. That insight helps him identify patterns and blind spots that internal teams may miss.

“It’s too easy when you’re on the inside to get locked into perspectives shared by everyone else,” he explains. Jeff helps organizations challenge assumptions, spot real opportunities, and avoid costly mistakes.

Paying It Forward

Early in his career, Jeff benefited from the generosity of experienced professionals who offered their time and advice. “They would often say, ‘When I was in your position, I needed someone to help me,’” he recalls. That spirit stuck with him.

Now, he gives back in multiple ways. His website offers free downloadable resources, including The Executive Interview Guide—a practical tool for preparing leaders to ask better questions and lead more focused conversations.

He also volunteers with the Association of Change Management Professionals and leads webinars to share consulting techniques and lessons learned.

It’s all part of a larger belief: we rise by lifting others.

Growth through Adversity

Like many professionals, Jeff has had moments that left a mark. One, in particular, happened early on at IBM when he gave feedback to a manager. The manager took it as a personal criticism and publicly berated him. That moment shook Jeff’s confidence for years.

“I don’t mind admitting that I needed professional help to overcome it,” he says. But once he did, it unlocked new levels of confidence and impact in his work. It’s a reminder that even difficult moments can lead to powerful growth—if we choose to work through them.

Advice for Those Just Starting

Jeff has reinvented himself three times over. Each pivot led to growth, and each step required an investment in new skills. His advice to those starting out is simple: don’t hesitate to invest in yourself.

“People become so focused on the tasks at hand that they fail to look ahead and recognize the skills that will propel them,” he says. “It takes money to make money. Spend the money to improve your skills or to get the help you need. Two heads are better than one.”

Leading with Purpose

At the center of Jeff’s career is a set of personal values. As a Christian, he believes in putting others first. He recalls helping set up a mic for a speaker at a conference, even though it wasn’t “his job.” In that moment, he realized that titles and roles mattered less than making sure the event succeeded for everyone.

That perspective—serving others and helping them grow—is woven into every project he takes on.

Connect with Jeff Skipper

Continue Reading
Advertisement

Our Newsletter

Subscribe Us To Receive Our Latest News Directly In Your Inbox!

We don’t spam! Read our privacy policy for more info.

Trending