Embracing the Art of Deception: The Power of Stagecraft in Product Development The Rise of Human-Centered Design I am a big fan of human-centered design, with...
The Rise of AI and Automation The world is on the cusp of a technological revolution, and it’s not just about smartwatches and self-driving cars. Artificial...
Houghton Mifflin Harcourt’s AI-Powered Turn and Talk Summarization Feature Introduction A few weeks ago, Houghton Mifflin Harcourt introduced an AI-powered "Turn and Talk Summarization" feature. This...
Collaborative Innovation in B2B The Rise of Collaborative Innovation Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing. However, we...
The Flaw in Customer Lifetime Value Measuring Customer Value: A Flawed Metric For managers and marketers alike, the power to calculate what customers might be worth...
The way we work is changing. The traditional 9-to-5 office routine is no longer the norm, and the rise of remote work and virtual collaboration has...
Why Platform Disruption Is So Much Bigger than Product Disruption The Rise of Platforms In today’s digital landscape, the term “disruption” is often associated with the...
