Diversity and Inclusion (DEIA)
How Ralph Lauren Is Redefining American Style, And Brand Growth
Ralph Lauren’s recent collaboration with Indigenous-led clothing brand TÓPA marks the fourth installment in its Artist in Residence collection. This program, which kicked off in late 2023, features Indigenous designers and aims to promote a more inclusive and diverse representation of American culture. By partnering with TÓPA, Ralph Lauren is not only showcasing its commitment to cultural sensitivity but also redefining the narrative of American identity and style.
Embracing Cultural Diversity
The Artist in Residence program is part of Ralph Lauren’s larger initiative, “Design with Intent,” which seeks to expand the brand’s portrayal of America. By collaborating with Indigenous designers, Ralph Lauren is intentionally reshaping the narrative of American culture, moving away from traditional and often inaccurate representations. This approach not only earns the brand trust and loyalty from underrepresented communities but also connects with consumers who value authenticity and cultural sensitivity.
Ralph Lauren’s strategy is a smart move, as brands that evolve the cultural story to tell a truer, more complete one, rather than just reflecting the dominant narrative, tend to earn trust, loyalty, and visibility from communities that rarely see themselves centered or portrayed in an authentic way. By doing so, the brand is also connecting with consumers who value brands that honor and reflect a more accurate picture of culture.
Spotlighting Growth Communities
Ralph Lauren’s focus on growth communities, such as the Indigenous community in the U.S., is another strategic element of the program. By celebrating and honoring these communities, the brand is not only promoting cultural sensitivity but also tapping into their significant cultural influence and spending power. This approach requires building trust and developing a relationship that demonstrates that the brand sees and supports the community, and that they belong with the brand.
Winning with growth communities isn’t just about showing up and inviting them to buy more products and services. It requires a commitment to serving them, not just for a one-off project or pilot, but through multiple campaigns and initiatives over several years. By planting roots with these communities, Ralph Lauren is increasing its likelihood of success and developing the trust and customer intimacy needed to yield sufficient results.
From Inspiration to Collaboration
Ralph Lauren’s decision to evolve from being inspired by different cultures to actually collaborating with people from those communities is a significant step towards responsible marketing. Co-creation is a core tenet of marketing inclusively, and it enables brands to create mutually beneficial agreements that economically reward people from the communities they are collaborating with.
By partnering with Indigenous designers, Ralph Lauren is ensuring that cultural details are accurate, the community’s voice is centered, and value flows back to the community. This approach sends a signal to consumers that the brand sees, supports, and values the community, and that it wants to build a relationship that goes beyond just the transaction. As a result, Ralph Lauren is designing products, services, and experiences that are more closely aligned with what its ideal customer wants and needs.
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