The next wave of AI transformation will be driven by agents. Rather than simply asking questions or following prompts, these AI tools will carry out complex...
First Of All, What Is An AI Agent? Most people are familiar with generative AI, like ChatGPT, which creates text and images based on prompts. AI...
Agents Need Organization, Too The Rise of Agentic AI This year’s hot topic is agentic AI, and the specific tasks or services that AI agents can...
Top 5 AI Trends of 2025 1. Open-Source AI is Disrupting the Market For years, AI was dominated by proprietary models controlled by a handful of...
AI Agents Are Your New Coworkers The Evolution of AI-Powered Assistants AI-powered assistants are firmly embedded in B2B technologies and workflows, engaging prospects and customers in...
Why Change Efforts Often Fail Some business problems—lackluster performance, escalating costs, interdepartmental conflict—persist no matter how hard companies try to fix them. Why? Most leaders impose...
Reason 1: Capital Substitution for Labor I am currently analyzing the economics of automating call centers with and without generative AI. I have calculated that for...
