Biased Algorithms: The Unintended Consequences of Machine Learning The Problem with Biased Decisions Algorithms have taken a lot of heat recently for producing biased decisions. People...
Unrecognized Costs of Burnout: The Hidden Dangers of Collaborative Demands Organizations around the world are experiencing unprecedented levels of burnout, which is creating a significant —...
The Year of Efficiency: Meta’s Shift towards Flatter Hierarchy Background Last March, Meta’s CEO Mark Zuckerberg labeled 2023 the “Year of Efficiency” in a company-wide email,...
All too often, when an ethical scandal breaks, company leadership is taken completely by surprise. However, research suggests that there may be ways to predict when...
Reason 1: Capital Substitution for Labor I am currently analyzing the economics of automating call centers with and without generative AI. I have calculated that for...
Learned Helplessness in Organizations What is Learned Helplessness? Learned helplessness is a psychological phenomenon that occurs when individuals feel that their efforts to control their environment...
