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The Art of Feedback: How to Give and Receive Feedback That Drives Growth and Improvement

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The Art of Feedback: How to Give and Receive Feedback That Drives Growth and Improvement

Organizational Success Tactics

Giving and receiving feedback is a crucial aspect of any successful organization. It’s a two-way street that requires both the giver and receiver to be open, honest, and receptive. In this article, we’ll explore the art of feedback, its importance, and how to effectively give and receive feedback that drives growth and improvement.

The Importance of Feedback

Feedback is a powerful tool that can help individuals and organizations achieve their goals, improve performance, and drive innovation. When done correctly, feedback can lead to increased productivity, better communication, and a more positive work environment. It’s an essential aspect of personal and professional development, and it’s vital to understand its significance in today’s fast-paced business world.

Why Feedback is Important

Feedback is important for several reasons:

  • Improves Performance

    Feedback helps individuals identify areas for improvement, allowing them to adjust their performance and achieve their goals. It’s an effective way to track progress, set new targets, and develop new skills.

  • Enhances Communication

    Feedback fosters open communication, encouraging individuals to listen actively and respond thoughtfully. It helps build trust, clarifies expectations, and promotes a culture of respect and understanding.

  • Encourages Innovation

    Feedback stimulates creativity, innovation, and problem-solving. It allows individuals to share their ideas, challenge the status quo, and develop new solutions.

How to Give Effective Feedback

Giving effective feedback is an art that requires careful consideration, empathy, and tact. Here are some tips to help you give feedback that drives growth and improvement:

  • Be Specific

    Focus on specific behaviors, actions, or outcomes rather than generalizations or assumptions. This helps to avoid misinterpretation and ensures the receiver understands exactly what needs improvement.

  • Be Timely

    Provide feedback soon after the event or behavior has occurred. This helps to keep the issue fresh in the receiver’s mind and prevents it from becoming a distant memory.

  • Be Respectful

    Treat others with respect, kindness, and empathy. Avoid being critical, judgmental, or condescending, as this can lead to defensiveness and resistance to feedback.

  • Focus on Behavior, Not Person

    Instead of attacking the person, focus on the behavior or action that needs improvement. This helps to separate the issue from the individual and promotes a more constructive dialogue.

How to Receive Feedback

Receiving feedback can be challenging, especially if it’s not delivered effectively. Here are some tips to help you receive feedback that drives growth and improvement:

  • Listen Actively

    Listen carefully to the feedback, both verbally and nonverbally. Maintain eye contact, nod, and ask clarifying questions to ensure you understand the message.

  • Acknowledge and Thank

    Acknowledge the feedback and thank the giver for their input. This shows that you value their time and opinion, and it helps to build trust and rapport.

  • Focus on the Message, Not the Messenger

    Separate the issue from the person delivering the feedback. Avoid getting defensive or dismissive, and instead, focus on the message and what it’s trying to convey.

Conclusion

Feedback is a powerful tool that can drive growth, improvement, and innovation. By giving and receiving feedback effectively, you can build stronger relationships, enhance communication, and achieve your goals. Remember to be specific, timely, respectful, and focused on behavior, and to listen actively, acknowledge, and thank others for their input. By following these guidelines, you’ll be well on your way to mastering the art of feedback and reaping its benefits in your personal and professional life.

FAQs

What is feedback?

Feedback is the process of providing or receiving information about performance, behavior, or progress. It’s an essential aspect of personal and professional development, and it can help drive growth, improvement, and innovation.

Why is feedback important?

Feedback is important because it can:

  • Improve performance and productivity
  • Enhance communication and collaboration
  • Encourage innovation and creativity
  • Foster a positive and respectful work environment

How can I give effective feedback?

Here are some tips for giving effective feedback:

  • Be specific and focused on behavior or action
  • Be timely and provide feedback soon after the event or behavior
  • Be respectful and empathetic in your approach
  • Focus on behavior, not the person

How can I receive effective feedback?

Here are some tips for receiving effective feedback:

  • Listen actively and maintain eye contact
  • Acknowledge and thank the giver for their input
  • Focus on the message, not the messenger
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Strategic Leadership

Why top CEOs are saying “I Don’t Know” more often

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Why top CEOs are saying “I Don’t Know” more often

For years, leadership was defined by confidence, control, and certainty. But in 2025, a different kind of leader is rising—one who leads not just with vision, but with vulnerability.

From the tech world to healthcare, more executives are stepping up to say, “I don’t have all the answers—and that’s okay.” It’s not a sign of weakness. In fact, vulnerability has quietly become one of the most powerful leadership tools in today’s workforce.

So why now? And what does this shift mean for teams, culture, and long-term impact?

The Vulnerability Pivot

We’ve seen glimpses of this shift over the past few years. Satya Nadella at Microsoft shared personal stories of parenting a child with disabilities. Jacinda Ardern led New Zealand through a pandemic with compassion and transparency. Oprah Winfrey has long spoken openly about trauma and healing, reshaping how leaders connect with audiences.

In 2025, more leaders are taking cues from that playbook. According to a new Deloitte Human Capital Trends report, 62% of executives believe showing vulnerability builds greater trust among teams, up from just 34% five years ago.

This change is reshaping boardrooms and team dynamics alike.

What Vulnerable Leadership Actually Looks Like

Contrary to popular belief, leading with vulnerability doesn’t mean oversharing or constantly expressing self-doubt. It means being open about challenges, admitting mistakes, asking for help when needed, and inviting others to do the same.

Key behaviors include:

  • Saying “I was wrong” or “I don’t know”

  • Sharing lessons learned from failure

  • Opening up space for feedback from junior staff

  • Acknowledging mental health challenges

  • Prioritizing psychological safety in decision-making

These habits don’t erode authority. They humanize it.

In fact, according to Gallup, teams with vulnerable leaders report 27% higher engagement and 30% more innovation, as employees feel safer taking risks and speaking up.

Why This Matters Now

The modern workforce—especially younger professionals—is craving authenticity. Gen Z, which now makes up over 25% of the U.S. workforce, ranks emotional intelligence and transparency as top traits they value in a leader.

At the same time, organizations are grappling with complex, fast-moving challenges: AI integration, DEI backlash, economic shifts, climate accountability. No one leader can navigate all of this alone—and pretending to only fuels disconnect.

By modeling vulnerability, leaders signal a new norm: collaboration over perfection.

The Risk of Performative Vulnerability

However, there’s a caveat. Not all vulnerability is created equal. When leaders use vulnerability as a tactic without follow-through—or when it’s overly polished—it can backfire.

Employees can sense when it’s performative. And when they do, it creates more mistrust, not less.

True vulnerable leadership is consistent. It shows up in one-on-one check-ins, in how feedback is received, in how accountability is shared across a team. It requires self-awareness and courage, not just well-crafted talking points.

Leaders Are Learners Now

One of the biggest shifts we’re seeing is that leadership is no longer about having all the answers—it’s about being willing to learn out loud.

At a recent summit hosted by the NeuroLeadership Institute, senior leaders from industries ranging from fintech to pharmaceuticals shared how they’ve redesigned internal decision-making to be more transparent and collaborative.

The result? Faster adaptability, higher retention, and more aligned leadership pipelines.

As one VP from a Fortune 100 company put it, “The more I show that I’m learning, the more my team leans in with their own ideas.”

So, How Do You Practice This?

If you’re a leader—or an aspiring one—who wants to lead with more authenticity and courage, here’s where to start:

  1. Own your learning curve. If you’re navigating a new challenge, share that openly. Let your team see your problem-solving process.

  2. Invite feedback, then act on it. Ask your team what they need from you—then show them you listened.

  3. Normalize the messy middle. Not every project will go smoothly. Instead of hiding the friction, talk about what you’re learning from it.

  4. Check in often. A simple “How are you really doing?” can go a long way.

  5. Lead by example, not just intention. If you want a culture of openness, be the first to go there.

Final Word

Vulnerability won’t show up on a balance sheet—but its impact is deeply felt. It shows up in how teams communicate, how innovation flows, and how resilient organizations become when change comes fast.

As the future of leadership continues to evolve, one thing is clear: we don’t need more leaders who have it all figured out. We need more who are willing to grow in public, listen deeply, and lead with their whole selves.

Because in the end, the most effective leaders aren’t just impressive—they’re real.

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Strategic Leadership

The Best Leaders Are Rethinking How They Spend Their Time

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The Best Leaders Are Rethinking How They Spend Their Time

Ask any executive what they’re short on in 2025, and they’ll say the same thing: time. Calendars are packed, decision fatigue is real, and meetings seem to multiply overnight. But quietly, some of the most effective leaders are doing something different—they’re auditing how they spend their attention, not just their hours.

Leadership today is not about doing more. It’s about choosing what matters most, and ensuring every hour reflects that priority.

Time Is the New Currency of Strategy

You can tell what a leader values by looking at where they show up—and where they don’t. The most strategic leaders are no longer attending every meeting, weighing in on every decision, or micromanaging every deliverable.

Instead, they’re focusing their time in three places:

  • People development: Coaching, mentoring, and unblocking talent

  • Foresight and pattern recognition: Zooming out to spot risks and opportunities early

  • Culture shaping: Reinforcing values through consistent behavior and communication

Everything else? Delegated. Automated. Or eliminated.

From Reactive to Intentional Leadership

The pace of business has made it easy for leaders to fall into reactive mode. But reaction isn’t strategy. When every day is spent putting out fires, no one is steering the ship.

The leaders who are rising above the noise are:

  • Setting boundaries around low-impact tasks

  • Using data to inform, not overwhelm

  • Trusting their teams to lead—and being clear about expectations

They treat their time like an investment portfolio—carefully allocated for long-term returns.

What This Signals to the Team

How a leader spends their time shapes the rhythm and priorities of the organization. If they’re always buried in emails, teams mimic that urgency. If they make time for learning, innovation, or 1-on-1s, that behavior becomes contagious.

Time isn’t just a resource—it’s a signal. And in today’s workplace, everyone’s watching.

3 Ideas to Take With You:

  1. Audit your calendar. Does it reflect your role—or your habits?

  2. Decide where you want to create the most value. Protect that time like your job depends on it.

  3. Lead by example. Your presence teaches people what to care about.

That’s the real work of leadership. Not doing more, but doing what matters—on purpose.

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Strategic Leadership

Everyone Wants to Be a Visionary. Few Know What It Actually Takes.

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Everyone Wants to Be a Visionary. Few Know What It Actually Takes.

In leadership circles, “vision” gets thrown around like a buzzword—mission decks, strategy retreats, motivational speeches. But in the real world of deadlines, turnover, and bottom-line pressure, vision alone isn’t enough.

The leaders making the biggest impact in 2025 aren’t just dreamers. They’re builders. They know how to translate abstract ideas into action, and they’re not afraid to make hard decisions when the roadmap changes.

So what separates the ones who talk about transformation from the ones who actually drive it?

They Know That Clarity Is More Important Than Charisma

It’s easy to inspire with a keynote or a punchy internal memo. What’s harder is consistently aligning people around a clear direction—especially when change is uncomfortable.

Strong leaders simplify the vision until every team member can answer three questions:

  • Where are we going?

  • Why does it matter?

  • What’s my role in getting us there?

They do it through repetition, context, and everyday decisions that reflect what they say they believe.

They Make Space for Feedback—And Know When to Push Through

Leadership in 2025 is less about popularity and more about balancing perspectives. The best leaders:

  • Invite dissent without defensiveness

  • Know when to pause for input and when to move forward with conviction

  • Build psychological safety without sacrificing standards

The goal is not to make everyone happy. It’s to make everyone feel heard, and then move with purpose.

They Build Teams That Outgrow Them

Legacy is not about control—it’s about capability. Forward-focused leaders measure their success by what happens when they’re not in the room. They:

  • Develop people who can think strategically on their own

  • Delegate authority, not just tasks

  • Reward growth, even if it means someone eventually leaves

These leaders aren’t afraid to build successors. They know sustainable impact depends on shared ownership.

From the Field: Three Questions to Ask Yourself This Week
To move from visionary to strategic, ask yourself:

  1. Have I said the same message three different ways so everyone on my team gets it?

  2. When was the last time I invited pushback and used it to sharpen our direction?

  3. Am I building a team that relies on me—or one that can rise without me?

You don’t need to lead a global company to lead with vision. You just need to show up with clarity, courage, and a plan that moves people—not just strategies that look good on slides.

And that’s the difference.

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