Organizational Culture
Why Transformation Efforts Fail

Leaders who successfully transform businesses do eight things right (and they do them in the right order)
Observations from a Decade of Change Efforts
Over the past decade, I have watched more than 100 companies try to remake themselves into significantly better competitors. They have included large organizations (Ford) and small ones (Landmark Communications), companies based in the United States (General Motors) and elsewhere (British Airways), corporations that were on their knees (Eastern Airlines), and companies that were earning good money (Bristol-Myers Squibb). These efforts have gone under many banners: total quality management, reengineering, rightsizing, restructuring, cultural change, and turnaround. But, in almost every case, the basic goal has been the same: to make fundamental changes in how business is conducted in order to help cope with a new, more challenging market environment.
The Eight-Step Process to Business Transformation
From my observations, I have identified eight key actions that leaders must take to successfully transform their businesses. These actions are not necessarily in the order in which they were implemented, but rather in the order in which they must be taken to achieve success.
Step 1: Establish a Sense of Urgency
The first step is to create a sense of urgency within the organization. This can be achieved by communicating the importance of change and the need for immediate action. Without this sense of urgency, the transformation effort is unlikely to get off the ground.
Step 2: Build a Guiding Coalition
The second step is to build a guiding coalition of leaders who are committed to the transformation. This coalition should include individuals from all levels of the organization, as well as external experts and partners. This coalition will provide the necessary support and guidance throughout the change process.
Step 3: Form a Vision and Strategy
The third step is to develop a clear vision and strategy for the transformed organization. This vision should be compelling and inspiring, and it should be communicated effectively to all stakeholders.
Step 4: Communicate the Change Vision
The fourth step is to communicate the change vision to all stakeholders. This requires a clear and consistent message, as well as a plan for communicating with each stakeholder group.
Step 5: Remove Obstacles to Change
The fifth step is to remove obstacles to change. This may involve restructuring the organization, eliminating redundant or unnecessary roles, and addressing any other barriers to progress.
Step 6: Enable Capability Building
The sixth step is to enable capability building. This involves providing the necessary training, resources, and support for employees to adapt to the new way of working.
Step 7: Consolidate Improvements
The seventh step is to consolidate improvements. This involves reinforcing the changes that have been made and ensuring that they become part of the organization’s standard operating procedures.
Step 8: Anchor the Sustainment of Achievements
The eighth and final step is to anchor the sustainment of achievements. This involves institutionalizing the changes that have been made and ensuring that they continue to improve over time.
Conclusion
In conclusion, transforming a business is a complex and challenging process that requires careful planning and execution. By following the eight steps outlined above, leaders can increase their chances of success and achieve the desired outcomes. Remember, the order in which these steps are taken is important, as each step builds on the previous one and sets the stage for the next.
FAQs
- What is the most important step in the transformation process?
- Can any organization undergo transformation?
- How long does the transformation process typically take?
Establishing a sense of urgency is the most important step in the transformation process. Without a sense of urgency, the transformation effort is unlikely to get off the ground.
Yes, any organization can undergo transformation, regardless of its size or industry. The key is to understand the organization’s unique needs and challenges and to develop a transformation plan that addresses them.
The transformation process can take anywhere from a few months to several years, depending on the organization’s size and complexity.
Organizational Culture
Employee Stress Is a Business Risk

For decades, workplace stress was viewed primarily as an individual concern to be managed by HR—often through wellness programs or stress management workshops—rather than as a systemic, business-critical risk that warrants executive oversight. The consequences of this outdated perspective persist today—not due to a lack of awareness, but because workplace stress is often still treated as peripheral to business strategy rather than as integral to it.
Understanding the Consequences of Workplace Stress
Impact on Employee Health
Workplace stress can have severe consequences on employee health, including increased risk of anxiety, depression, and cardiovascular disease. Chronic stress can also lead to burnout, resulting in decreased productivity, absenteeism, and turnover. Moreover, stressed employees are more prone to making mistakes, which can compromise the quality of work and ultimately affect the organization’s reputation.
Impact on Business Performance
The impact of workplace stress on business performance cannot be overstated. High levels of stress can lead to decreased employee engagement, reduced morale, and increased conflict among team members. This, in turn, can result in decreased customer satisfaction, reduced sales, and lower profitability. Furthermore, stressed employees are less likely to be innovative, think creatively, or take risks, which can hinder an organization’s ability to adapt to changing market conditions.
The Need for Executive Oversight
Integrating Stress Management into Business Strategy
To effectively mitigate the consequences of workplace stress, organizations must integrate stress management into their business strategy. This requires executive oversight and a commitment to creating a culture that prioritizes employee well-being. By doing so, organizations can reduce the risk of stress-related problems, improve employee health and productivity, and ultimately drive business success.
The Role of HR in Stress Management
HR plays a critical role in stress management, but it cannot do it alone. HR departments must work closely with executives to develop and implement stress management programs that are tailored to the organization’s specific needs. This may include providing training on stress management, promoting work-life balance, and creating a safe and supportive work environment.
Implementing Effective Stress Management Strategies
Conducting Stress Audits
To develop effective stress management strategies, organizations must first conduct stress audits to identify the sources of stress in the workplace. This may involve surveys, focus groups, or one-on-one interviews with employees. By understanding the root causes of stress, organizations can develop targeted interventions that address the specific needs of their employees.
Providing Stress Management Training
Providing stress management training is a critical component of any stress management program. This may include training on mindfulness, time management, and conflict resolution. By equipping employees with the skills and knowledge they need to manage stress, organizations can reduce the risk of stress-related problems and improve overall well-being.
Conclusion
Workplace stress is a systemic, business-critical risk that requires executive oversight and a commitment to creating a culture that prioritizes employee well-being. By integrating stress management into business strategy, organizations can reduce the risk of stress-related problems, improve employee health and productivity, and ultimately drive business success. It is time for organizations to rethink their approach to workplace stress and recognize its importance in driving business outcomes.
FAQs
What are the consequences of workplace stress?
The consequences of workplace stress include increased risk of anxiety, depression, and cardiovascular disease, as well as decreased productivity, absenteeism, and turnover.
How can organizations mitigate the consequences of workplace stress?
Organizations can mitigate the consequences of workplace stress by integrating stress management into their business strategy, providing stress management training, and promoting a culture that prioritizes employee well-being.
What is the role of HR in stress management?
HR plays a critical role in stress management, but it cannot do it alone. HR departments must work closely with executives to develop and implement stress management programs that are tailored to the organization’s specific needs.
How can organizations conduct stress audits?
Organizations can conduct stress audits by surveys, focus groups, or one-on-one interviews with employees to identify the sources of stress in the workplace.
What are the benefits of providing stress management training?
The benefits of providing stress management training include reducing the risk of stress-related problems, improving employee health and productivity, and ultimately driving business success.
Organizational Culture
Why Employees Work While Sick

Introduction to Presenteeism
Presenteeism, or the practice of coming to work while sick, is a pervasive issue in many organizations. Despite its prevalence, presenteeism can have severe consequences on employee health, productivity, and overall job satisfaction. Research has shown that employees who come to work while sick are not only less productive but also risk infecting their colleagues, leading to a ripple effect of absenteeism and decreased morale.
Causes of Presenteeism
Several factors contribute to presenteeism, including job insecurity, fear of missing deadlines, and pressure to meet performance expectations. Some employees may feel that taking a sick day will negatively impact their career advancement or lead to disciplinary action. Others may be motivated by a sense of responsibility to their team or a desire to avoid falling behind on their workload. Additionally, the stigma associated with taking mental health days or seeking help for chronic conditions can also drive presenteeism.
Financial Pressures
Financial pressures are another significant driver of presenteeism. Many employees, especially those in lower-wage or hourly positions, may not have access to paid sick leave or may fear that taking a sick day will result in lost wages. This can be particularly challenging for employees who are living paycheck to paycheck or struggling to make ends meet.
Organizational Culture
The organizational culture also plays a significant role in perpetuating presenteeism. Leaders who prioritize productivity and performance over employee well-being can create a culture where employees feel pressured to come to work while sick. Similarly, organizations that do not provide adequate support for employees with chronic conditions or mental health issues can exacerbate the problem.
Strategies for Leaders
So, what can leaders do to stop presenteeism? First and foremost, they must prioritize employee well-being and create a culture that supports and encourages employees to take care of their health. This can involve providing paid sick leave, flexible work arrangements, and access to employee assistance programs. Leaders should also lead by example, taking sick days when needed and encouraging their team members to do the same.
Encouraging Open Communication
Encouraging open communication is also critical in preventing presenteeism. Leaders should create a safe and supportive environment where employees feel comfortable discussing their health concerns and seeking help when needed. This can involve regular check-ins, anonymous feedback mechanisms, and training for managers on how to support employees with mental health issues or chronic conditions.
Implementing Policies and Procedures
Implementing policies and procedures that support employee health is also essential. This can include developing a comprehensive sick leave policy, providing access to mental health resources, and offering wellness programs that promote healthy habits and stress reduction. Leaders should also ensure that employees are aware of these policies and procedures and understand how to access them.
Monitoring and Evaluation
Finally, leaders should monitor and evaluate the effectiveness of their strategies to prevent presenteeism. This can involve tracking absenteeism rates, conducting employee surveys, and analyzing data on employee health and well-being. By regularly monitoring and evaluating their strategies, leaders can identify areas for improvement and make data-driven decisions to support employee health.
Conclusion
Presenteeism is a complex issue that requires a multifaceted approach to address. By prioritizing employee well-being, creating a supportive organizational culture, and implementing policies and procedures that support employee health, leaders can help prevent presenteeism and promote a healthier, more productive workforce. Ultimately, stopping presenteeism requires a fundamental shift in how we think about work and employee health, and leaders must be willing to challenge traditional norms and prioritize the well-being of their employees.
FAQs
Q: What is presenteeism, and why is it a problem?
A: Presenteeism refers to the practice of coming to work while sick. It is a problem because it can lead to decreased productivity, increased absenteeism, and negative impacts on employee health and well-being.
Q: What are the main causes of presenteeism?
A: The main causes of presenteeism include job insecurity, fear of missing deadlines, financial pressures, and organizational culture.
Q: How can leaders prevent presenteeism?
A: Leaders can prevent presenteeism by prioritizing employee well-being, creating a supportive organizational culture, and implementing policies and procedures that support employee health.
Q: What are some strategies for encouraging open communication about health concerns?
A: Strategies for encouraging open communication about health concerns include regular check-ins, anonymous feedback mechanisms, and training for managers on how to support employees with mental health issues or chronic conditions.
Q: Why is it important to monitor and evaluate strategies to prevent presenteeism?
A: Monitoring and evaluating strategies to prevent presenteeism is important because it allows leaders to identify areas for improvement and make data-driven decisions to support employee health.
Organizational Culture
Companies With Unlimited Vacation Days: Perk or PR Move?

Unlimited vacation. It sounds like the dream—no accrual limits, no guilt for using your time, just trust and flexibility. And in 2025, more companies are offering it than ever before.
But here’s the real question: Are employees actually taking the time off?
The unlimited vacation policy, once a Silicon Valley novelty, has now entered the mainstream, especially among tech, media, and forward-thinking professional services firms. At face value, it promotes flexibility, autonomy, and work-life balance. In practice, the results are mixed.
Who’s Offering It?
As of 2025, here are some of the most notable companies offering unlimited vacation time:
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Microsoft (for U.S. salaried employees as of 2023)
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Netflix (one of the earliest adopters)
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LinkedIn
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HubSpot
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Salesforce
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Evernote
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Grammarly
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Roku
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Dropbox
These companies often pair unlimited PTO with flexible schedules, remote work options, and generous wellness programs—positioning themselves as champions of autonomy and trust.
The Catch: Unlimited Does Not Always Mean More
One of the biggest criticisms of unlimited vacation policies is that employees often end up taking less time off, not more. Why?
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There’s no set baseline, so people worry about looking lazy
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Team culture or workload pressures discourage breaks
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Burnout creeps in because employees don’t feel “entitled” to disconnect
In fact, research from HR platforms like Namely and BambooHR shows that companies with traditional vacation policies tend to have higher average PTO usage than those with unlimited plans.
What Makes It Work?
Unlimited vacation works best when the culture actually supports rest. That includes:
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Leadership modeling time off by actually taking it
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Clear messaging that vacation is encouraged, not judged
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Teams being trained to manage workloads during absences
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Systems in place for coverage and transitions
Companies who do this well treat time off as essential—not optional.
What to Ask in an Interview
If you’re applying for a job with an unlimited vacation policy, here are a few things to ask:
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What is the average number of days people take off here?
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How does the company encourage employees to take time off?
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Is there coverage or backup planning when someone is on vacation?
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How are workloads adjusted so people can truly unplug?
The answers will tell you more than the policy itself ever could.
Unlimited vacation can be a game changer—but only in workplaces where rest is valued as much as performance. In twenty twenty five, time off is not just a benefit. It’s a boundary. And the best companies are the ones that protect it.
For more insights on workplace trends, employee benefits, and creating healthier teams, stay with WORxK Global News.
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